What Your Day Will Look Like:
- Lead customer engagements by understanding business drivers and aligning solutions to their required outcomes
- Provide pre-sales support including discovery workshops, input into tenders, demos, proof of concepts and pilots
- Partner with Account Managers/Directors to build and maintain strong customer technical relationships
- Develop tailored product demonstrations aligned to customer use cases
- Act as a technical subject matter expert across our product suite and the information management market
- Support partner capability development and ensure smooth handover from pre-sales to implementation
- Provide customer advocacy feeding product enhancements into Product development teams.
Your Skills And Beyond:
- Experience in business process consulting, analysis, and workshop facilitation
- Strong pre-sales experience within a Software/SaaS vendor or consulting environment
- Knowledge of Enterprise Content Management (ECM), eDiscovery and information solutions
- Technical capability across XML, JavaScript, HTML5, and virtual environments (e.g. ESX)
- Strong Industry experience in Government and Regulated Industries ( Defence, CNI, FSI)
- Excellent communication, presentation, and stakeholder engagement skills
- Strong problem-solving ability, commercial acumen, and structured sales experience
- Ability to work autonomously and collaboratively, with a strong customer focus and drive to achieve results
Why Join Us?
- Hybrid working to help you balance work and life.
- Extensive learning resources to build your technical skills and career.
- A fun, open plan office environment where collaboration and ideas are encouraged.
- Employee Assistance Programme (EAP) for confidential support.
- Regular social events to connect with your team.
Skills Required
- Experience in business process consulting, analysis, and workshop facilitation
- Strong pre-sales experience within a Software/SaaS vendor or consulting environment
- Knowledge of Enterprise Content Management (ECM), eDiscovery and information solutions
- Technical capability across XML, JavaScript, HTML5, and virtual environments (e.g. ESX)
- Strong industry experience in Government and Regulated Industries (Defence, CNI, FSI)
- Excellent communication, presentation, and stakeholder engagement skills
- Strong problem-solving ability, commercial acumen, and structured sales experience
- Ability to work autonomously and collaboratively, with a strong customer focus
What We Do
We’re formed by a team of creators, passionate about code, agile methodology and focused on sharing knowledge to generate value for our customers through digital solutions. Discovering innovative paths in complex and strategic projects, we guarantee the quality of delivery in scale through continuous tests automation, which creates the necessary confidence for creating long-standing relationships among employees, customers and partners. For over 20 years, we have contributed to the success of the largest telecommunications companies in Brazil with digital solutions for billing and subscribers management. And through our experience and knowledge, we expanded our offerings with a portfolio of digital solutions, consultancies and software development teams for the most varied market segments, such as manufacturing, finance, education, retail, health and utilities. The United States unit was founded in 2017, in Chicago, allowing us to deliver the same quality, expertise and specific IT solutions to American companies. The company belongs to the Objective Group, which includes E-TRUST, specialized in information security and Identity Management, CodeIT, which develops systems for insurance and social security and ELEFLOW with BI solutions and Big Data Analytics. If you like challenges, learn constantly and value personal connections, join us! Other interesting information about us you should know: - One of the best companies to work in Paraná, Brazil, according to GPTW - We offer one of the best remuneration in Brazilian IT market, according to Glassdoor - Offices in Brazil (São Paulo, Maringá, Curitiba) and Chicago - We’re a benchmark of agile development, with a case published on ‘The Scrumban [R]Evolution: Getting the Most Out of Agile, Scrum, and Lean Kanban’ book, from Ajay Reddy
