The Opportunity
Reporting to the Actuarial Business Manager, the Business and Reporting Analyst supports the performance management, governance, and operational effectiveness of the MBPS Actuarial function. The role helps deliver key initiatives, improve reporting and business processes, and provide analytical support for planning, implementation, and continuous improvement projects.
Established in 2012, MBPS Actuarial has grown into a global center of excellence with over 200 professionals supporting Valuation, Asset & Liability Modelling, Experience Analytics, Pricing, and other core actuarial services.
MBPS Actuarial offers a wide range of global opportunities across multiple actuarial disciplines, a high performing culture, a market leading actuarial development program, a job rotation program, and a leadership team dedicated to your growth and success. Beyond that, their influence extends to the broader community and industry, enriching the professional landscape for everyone involved.
Position Responsibilities:
Collaborate with stakeholders and decision-makers to deliver departmental strategic initiatives
Monitor progress of key strategies and initiatives; identify and escalate risks, issues, and dependencies
Perform governance reporting, headcount analysis, and seat optimization
Identify and implement process improvements to enhance operational effectiveness
Develop tools and processes to support planning, reporting, and decision-making
Serve as a point of contact for MBPS-wide initiatives and governance forums
Required Qualifications:
Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field
Experience delivering value-added business or process solutions
Advanced proficiency in Microsoft Excel (functions, formulas, data analysis)
Strong ability to analyze, document, and challenge data, processes, and workflows
Strong analytical, problem-solving, and decision-making skills
Effective written and verbal communication skills
Strong stakeholder management and collaboration skills
Detail-oriented, self-motivated, and able to prioritize in a fast-paced environment
Proven ability to work effectively in a team setting
Preferred Qualifications
At least 2 years of experience in financial services or operations (middle/back office)
Experience supporting process, technology, data, or reporting solutions
Understanding of data governance and data management practices
Ability to manage projects end-to-end
Experience with MS Visio, MS Project, and Power BI
Working knowledge of SQL, R, or Python
LOMA Level 1 certification is a plus.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
Skills Required
- At least 2 years of Business Analyst or consultant experience in Financial Services or Middle and Back Office Operations.
- Bachelor's degree in IT, Finance, or related field.
- Strong Microsoft Excel skills and ability to apply best-in-class tools/technologies for practical solutions.
- Experience handling end-to-end projects, analyzing data flows, dependencies, and data governance/management.
- Willingness to work night shift and hybrid setup (3x a week onsite in Quezon City).
- Experience with MS Visio, MS Project, and Power BI.
- LOMA Level 1 certification.
- Excellent troubleshooting and problem-solving skills.
- Knowledge of SQL, R, Python.
Manulife Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manulife and has not been reviewed or approved by Manulife.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive, spanning medical, dental, prescription drugs, vision, critical illness, and short- and long-term disability. Mental-health support is emphasized via EAP-style services and high annual coverage limits in some regions, alongside wellness programs and navigation tools.
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Retirement Support — Retirement offerings are positioned as a meaningful part of total rewards, including group RRSP/defined contribution pension options and employer matching in some cases. Ownership-related programs such as share purchase/stock options are also described as available for eligible employees.
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Flexible Benefits — Benefits are described as robust and flexible, with customizable packages and spending-account style options in some plans. Digital tools (mobile app/claims) and reward-linked wellness programs are framed as making benefits easier to use and more engaging.
Manulife Insights
What We Do
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms
