Business Relationship Manager

Posted Yesterday
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Vryburg, Dr Ruth Segomotsi Mompati District Municipality, North West, ZAF
In-Office
Mid level
Financial Services
The Role
Manages a portfolio of high-value commercial banking clients, drives client acquisition, revenue growth, profitability, and customer satisfaction. Builds stakeholder relationships, develops sales strategies, evaluates credit applications, ensures regulatory and audit compliance, tracks business performance, improves customer migration, and manages employees. The role focuses on agricultural credit exposure and business relationship management within the Vryburg office.
Summary Generated by Built In
Job Description

To strategically lead and manage a portfolio of high-value clients, driving sustainable growth and profitability. This job focuses on building strong, trust-based relationships with key stakeholders, identifying and capitalising on new business opportunities, and expanding the portfolio through targeted client acquisition. Success is measured by client satisfaction, portfolio financial performance, compliance with governance standards, and effective onboarding of new clients.


Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.


As part of our team in FNB Retail and Business Banking (Vryburg), you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.


The Ideal candidate must have the following exposure:

  • Manage cost to income to increase profitability and efficiencies for the business.
  • Enhance business performance and profitability.
  • Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.
  • Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base.
  • Develop and manage key stakeholder relationships that enable achievement of operational objectives.
  • Drive the achievement of customer migration by recommending solutions and improving efficiencies
  • Set tactical goals and optmise the use of the people, finances and technologies in order to realize those goals.
  • Define a sales strategy and delivery plans in support of the strategic business objectives
  • Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames.
  •  Ensure compliance to legislative and audit requirements and adherence to relevant processes.
  • Compile reports that track progress and guide business to make informed decisions.
  • Ensure compliance to legislative and audit requirements and adherence to relevant processes.
  • Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
  • Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence.

You will be an ideal candidate if you:

  • Have obtained 2-3 years in a Business Relationship Manager role in the Commercial Banking environment or Bachelor of Commerce
  • FAIS Accredited qualification (NQF level 6, 7 etc.)
  • Exposure to Credit Applications in Agric space environment.
  • RE5 qualification
  • Credit Management exposure a must
  • Have experience of dealing with high level customer queries
  • Are not an unrehabilitated insolvent
  • The Ideal candidate must willing to work in our Vryburg office

You will have access to:

  • Opportunities to network and collaborate
  • A challenging working environment
  • Opportunities to innovate

We can be a match if you are:

  • Adaptable and curious
  • Sales driven
  • Thrive in a collaborative environment
  • Client-centric

#Post

#FNB

#LI-TG2


Apply now if you are interested in taking the next step. We look forward to engaging with you!


Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

28/10/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Skills Required

  • 2–3 years of experience as a Business Relationship Manager in a commercial banking environment
  • Bachelor of Commerce degree
  • FAIS-accredited qualification at NQF Level 6 or 7
  • Experience with credit applications in the agricultural sector
  • RE5 qualification
  • Credit management experience
  • Experience handling high-level customer queries
  • Must not be an unrehabilitated insolvent
  • Willingness to work in the Vryburg office

FirstRand Limited Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FirstRand Limited and has not been reviewed or approved by FirstRand Limited.

  • Healthcare Strength — Employees typically have access to structured medical scheme membership through providers such as Bankmed, Discovery Health, or Bonitas, with optional gap cover. Certain campuses also offer wellbeing resources like gyms, wellness screenings, and health facilities.
  • Retirement Support — The group provides pension or umbrella retirement funds alongside group risk benefits such as life insurance, funeral plans, and permanent health/disability insurance, supporting long‑term financial security.
  • Strong & Reliable Incentives — Structured incentive programs and performance bonuses complement base pay in many roles, and commission-based positions can offer stronger earning potential.

FirstRand Limited Insights

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The Company
HQ: Johannesburg
49,989 Employees
Year Founded: 1998

What We Do

FirstRand is a portfolio of integrated financial services businesses offering transactional, lending, investment and insurance products and services. The group seeks to build long-term franchise value and deliver superior, sustainable returns within acceptable levels of volatility. Its corporate centre houses key functions—including risk, compliance, governance, internal audit, treasury, finance and tax—that support the broader group and its operating businesses.

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