Business Relationship Lead - NDIS Brisbane

Reposted 15 Days Ago
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Brisbane, Queensland
In-Office
Junior
Healthtech
HCA is Australia's largest diversified healthcare provider.
The Role
The role involves building relationships to promote NDIS services, following up on inquiries, attending community events, and coordinating with internal teams for client care.
Summary Generated by Built In
Company Description

Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.

Are you a people person who loves making connections and helping others? We’re looking for someone who enjoys talking to people and building relationships to help grow our NDIS services across Brisbane.
You’ll work closely with our supportive State and Marketing Teams to speak with potential clients and referral partners about how HCA can support them to live independently at home.

What you’ll be doing:

  • Talking with potential clients, families, and referrers about our NDIS services
  • Following up on enquiries and helping guide people through the sign-up process
  • Building a pipeline of future clients and spotting opportunities to grow our reach
  • Attending community events to promote our services (and helping plan them too!)
  • Working with our internal teams to make sure new clients are matched with the right care and services

What we’re looking for:

  • Some experience in sales, customer service, healthcare, aged care, or community work
  • Confident communicator who enjoys networking and building relationships
  • Motivated and organised – someone who follows up and gets things done
  • Comfortable using systems and keeping accurate records (we use a CRM)
  • A willingness to learn about Home Care if you’re new to the sector

What we offer:

  • Full support and training from a friendly, experienced team
  • A rewarding role where you’ll make a real difference
  • Opportunities to grow with one of Australia’s leading healthcare providers

You’ll need a current Working with Children Check and a Police Check (dated within the last 12 months). Experience planning or attending events is a bonus!

  Our culture and benefits:     

We work together as a team, we never forget that we’re people-focused, and we respect relationships with each other.  With HCA you’ll be rewarded with:

  • A fabulous discount on BUPA Private health Insurance – 7%! 
  • Enjoy flexible hybrid working conditions that empower work-life balance
  • Access to extra leave with a day off for your birthday plus a rewards and benefits platform
  • Salary Packaging - novated leasing available with Smart group 
  • Be part of a well-respected Australian based organisation of more than 3,000 employees!
  • Benefit from ongoing training and support with access to an education allowance to nurture your skills and career

  
At HCA we are committed to embracing diversity and committed to providing a safe working environment.   Veterans are encouraged to apply.

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The Company
HQ: Melbourne, Victoria
2,163 Employees
Year Founded: 1972

What We Do

Healthcare Australia (HCA) is Australia’s largest diversified healthcare provider, operating nationwide across all sectors of health including primary health care, and acute care. We connect healthcare professionals, organisations, and people to provide end-to-end healthcare solutions. By filling the healthcare skills gap, we ensure Australians always have the support they need—making us Australia's #1 healthcare solutions provider.

We're highly experienced:
With over 50 years of experience connecting healthcare workforce with those needing support and care, we understand what works. The Healthcare Australia Group delivers quality, efficient, and flexible solutions nationwide with confidence.

We're dynamic:
HCA is known for our quick reflexes and it’s how we’re able to support Private, Public, Federal, State, and Territory Government and Health Departments. As a leading healthcare solutions provider, we're always ready to respond to urgent needs from customers, employees, or patients. Being active and responsive is fundamental to our identity.

We're human:
We're a team of over 15,000 passionate and committed healthcare workers and clinicians improving the health of our community. While embracing innovation through technology, we remain people-focused. We value human relationships and strive to make meaningful differences in lives across Australia.

We’re prepared:
Our years of experience have helped us develop comprehensive compliance frameworks and governance protocols—a key reason why leading private and public healthcare facilities choose us as their preferred provider.
Our compliance framework supports HCA health professionals in delivering safe, compliant care, ensuring our clients receive fully credentialed staff who are fit for purpose.

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