At Broccoli, we're building AI teammates for the people who build and maintain our world.
We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.
Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.
Today:
Hundreds of contractors rely on Broccoli every day.
We've grown to $20M+ ARR in under two years.
We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.
We're backed by Khosla Ventures and Y Combinator.
We're still just getting started.
About the roleWe're hiring a Business Recruiter to own non-technical hiring across Broccoli, with a focus on Strategy & Operations and Marketing. You'll be a true thought partner to the leaders you support, helping shape how their teams grow rather than just filling reqs.
This is a full-cycle, high-ownership role based in our San Francisco office. Many of these functions are early, so you'll often be defining the first version of the role, the interview loop, and the bar.
What you'll doOwn full-cycle recruiting for non-technical roles across the company, with a focus on Strategy & Operations and Marketing
Act as a thought partner to hiring leaders, bringing perspective and a point of view to every search
Design and run interview loops that actually assess the work
Proactively source and engage top talent, including people who aren't actively looking
Run a high-touch candidate experience from first outreach through offer and close
Juggle multiple hiring managers and priorities, and keep everyone aligned on timelines and pipeline health
Bring market and talent insights to hiring conversations, and use data to keep searches moving
Set and maintain recruiting best practices, and help build out our processes, tools, and employer brand
3 to 6 years of full-cycle recruiting experience, ideally in-house at a high-growth startup
Proven track record of non-technical hiring, ideally including Strategy & Ops and Marketing roles
Comfort recruiting across a wide range of functions and levels
Skilled sourcer, comfortable building pipeline from scratch
Business partner mindset and genuine curiosity about how teams work
Ability to build trust with senior leaders and push back when it matters
Strong organization and composure while running reqs for several hiring managers at once
Clear, direct communication with candidates and hiring teams alike
Background at an AI or vertical SaaS company
Experience building interview loops or hiring processes from the ground up
Prior success hiring senior or leadership roles in Marketing or Operations
Familiarity with Ashby or a similar ATS
Skills Required
- 3 to 6 years of full-cycle recruiting experience
- Experience with non-technical hiring
- Experience recruiting across a wide range of functions and levels
- Sourcing expertise and ability to build pipelines from scratch
- Business partnership skills and curiosity about how teams work
- Ability to build trust with senior leaders and push back when necessary
- Strong organization and composure while managing multiple hiring managers and requisitions
- Clear, direct communication with candidates and hiring teams
- In-house recruiting experience at a high-growth startup
- Experience recruiting for Strategy and Operations and Marketing roles
- Background at an AI or vertical SaaS company
- Experience building interview loops or hiring processes from the ground up
- Prior success hiring senior or leadership roles in Marketing or Operations
- Familiarity with Ashby or a similar ATS
What We Do
Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.









