business requirements, and by identifying test cases and testing the requirements.
The Opportunity: The Business Quality Analyst performs a cross-functional role that supports both Business Analysis (BA) and Quality Assurance (QA) initiatives by capturing and understanding business requirements, and by identifying test cases and testing the requirements.
- Location: Fargo, ND, Council Bluffs, IA, Ramsey, MN, Eau Claire, MN
- Work Arrangement: Hybrid (2-3 days a week in the office)
- The salary range for this role is between $68,000 - $102,000
Your new role
Assess systems or processes for defects, gaps, or potential areas for improvement. Assist decision-makers in gathering information in order to make informed decisions.
Work with the business to analyze perceived business problems and/or opportunities in order to assess business needs and determine requirements.
Participate and collaborate in an Agile team environment. Understand the overall business flows by working with subject matter experts (SMEs) and business teams.
Determine appropriate sizing of user stories and break down larger stories as needed. Determine detailed acceptance criteria for final validation upon work completion.
Work with Product Owner to identify and understand proposed user activities or business process flow and create user stories for activities within the project.
Collaborate with business stakeholders and other project members to elicit requirements, conduct walkthroughs, guide user-acceptance testing, and train on new features or processes.
Produce detailed, accurate and effective documentation using appropriate tools and techniques
Identify, write, and execute test cases from the requirements and/or acceptance criteria, work with the Developers on bugs and issues.
Create and manage test plans, which includes working with SME’s, Application Development, and Project Management to ensure that test plans are completed timely.
Review testing outcomes to ensure performance of technology meets expectations.
Regularly monitor risks and make recommendations for resolution. Ensure compliance with internal guidelines. Mitigate risks related to analysis and quality of the assigned project or product being developed.
Manage assignments by prioritizing tasks and adhering to deadlines to meet department objectives and individual performance metrics.
Build and enhance individual development and skill set by seeking educational opportunities, participating in available training and researching innovative technology and methodologies to provide strong departmental support
Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity, and fun.
Required Qualifications
Education
- Bachelor’s Degree or equivalent combination of education and work experience
Experience
- 2 years relevant experience
Preferred Qualifications
Education
Bachelor’s Degree or equivalent combination of education and work experience
Knowledge
Working knowledge of business analysis and quality assurance processes, procedures, and systems
Working knowledge of fundamental IT concepts, systems, platforms, tools and technologies, hardware, software, and services
Basic understanding of relevant trends and information within the industry
Knowledge of insurance rating, policy coverages, and endorsements
Skills
Ability to engage with Business Representatives of all levels and communicate in a structured and professional manner
Ability to understand, capture and document requirements in a structured and efficient manner, for use by architects, developers, and testers
Communicate information in a clear, well organized, and professional manner.
Current knowledge of the Software Development Life Cycle (SDLC) and agile management principles
Enthusiastic approach to team involvement
Follow established guidelines to focus on details and complete tasks attentively and thoroughly
Utilize a quantitative approach to problem solving
Understand the needs and goals of customers and actively look for ways to meet them
QBE, a global insurance leader, is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together, we combine the history, expertise, innovation, and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide.
Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.
QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:
Hybrid Working – a mix of working from home and in the office
22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k) program with company match up to 8%
Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
Tuition Reimbursement for professional certifications, and continuing education
Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community
To learn more, click here: Benefits | QBE US.
Why QBE? What if you could have a positive impact – at work and in the world?
At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.
Join us now, so you can be part of our success – and we can be part of yours!
https://www.linkedin.com/company/qbe-north-america/
Commitment to Diversity
QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.
Equal Employment Opportunity:
QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.
Supplementary information
Skills:
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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What We Do
QBE Insurance Group is one of the world's top 20 general insurance and reinsurance companies, with operations in all the key insurance markets. QBE is listed on the Australian Securities Exchange and is headquartered in Sydney. We employ more than 11,000 people in 27 countries.
