Business Project Manager - HIH - Evernorth

Business Project Manager - HIH - Evernorth

ABOUT EVERNORTH: 

Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t. 

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

Program Management & Delivery Business Project Manager
 

Position Summary:

The Program Management & Delivery Business Project Manager is responsible for the day-to-day management of the HIH Program Delivery Team.  This important role is responsible for the development of the team and fostering a culture focused on collaboration and quality delivery.  Responsibilities will also include program delivery leadership responsibilities inclusive of governance processes associated with business project delivery for the Finance and Accounting organizations, testing administration, security & controls discipline and other delivery components.  This individual will work with users, technology partners, other project team members, and workstream teams.   

Job Description & Responsibilities:

The Program Management & Delivery Business Project Manager responsibilities include, but are not limited to:

• Leadership, supervision and development of HIH program delivery team. 
• Development of a team culture focused on performance, continuous improvement and quality program delivery.
• Coaching and mentorship of junior team members promoting professional growth and development.
• Content creation to support Kick off meetings for project initiatives and other communication material,
• Management of documentation on SharePoint and other project tools (Jira)
• Support the administration and monitoring of Hypercare periods and performance relative to KPIs; may include routing issues and inquiries to appropriate subject matter experts
• Monitoring and development of formal testing entrance and exit gate materials
• Support the planning, administration and status reporting of testing cycles inclusive of tester & environmental readiness and defect tracking and remediation efforts.
• Support development of testing scenarios in collaboration with workstream leads and QA teams; align testing scenarios to requirements for traceability.
• Execute / administer program and governance management process inclusive of progress status reporting, risk and issue tracing and change control management. 
• Create broad communication materials for extended stakeholder teams

Competencies / Skills:

• People leader with the ability to build teams, develop and retain talent
• Ability to foster a collaborative team environment supporting knowledge sharing, team development and a community of professionals focused on successful program delivery.
• Ability to lead people through program changes and pressure associated with delivery.
• Ability to review deliverables for completeness, quality, and compliance with established project standards.
• Ability to resolve conflict (striving for win-win outcomes); ability to execute with limited information and ambiguity
• Ability to deal with organizational politics including ability to navigate a highly matrixed organization effectively.
• Strong Influencing skills (sound business and technical acumen as well as skilled at achieving buy-in for delivery strategies)
• Stakeholder management (setting and managing expectations)
• Strong business acumen including ability to effectively articulate business objectives.
• Analytical skills, Highly Focused, Team player, Versatile, Resourceful
• Ability to learn and apply quickly including ability to effectively impart knowledge to others.
• Precise communication skills, including an ability to project clarity and precision in verbal and written communication and strong presentation skills.
• Strong problem-solving and critical thinking skills
• Project Management
• Requirements gathering
• User interaction / customer service

Experience Required:

Qualified candidates will typically have 11-13 years of progressive project experience within finance and accounting spaces inclusive of planning, design, delivery, status tracking, testing, and coordination & communication across multiple workstreams.  Successful candidates will be high energy, self-starters with a focus on quality output and project delivery success.  The ideal candidate will be an experienced people leader and have supported global team development in prior roles.

Experience Desired:

• Bachelor’s degree in accounting, finance, or a related field preferred
• Desired Tool Experience & Project Practices: Oracle Cloud tools, Microsoft Suite, Agile, Jira, Zeyphyr, Sharepoint, and Confluence
• Demonstrated experience establishing and delivering complex projects/initiatives within agreed upon parameters while achieving the benefits and/or value-added results.
• Experience with Agile delivery methodology.

Location & Hours of Work

(Hyderabad – Hybrid - 11.30AM IST to 8.30PM IST)

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services