Business Process Management Analyst

Posted 4 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
80K-90K Annually
Mid level
Edtech • Software
A pioneer in K–12 education, Amplify is leading the way in next-generation curriculum and formative assessment.
The Role
Leads business process maturity assessments, workflow and system documentation, root cause analysis, and process improvement initiatives. The analyst develops remediation roadmaps, project charters, requirements, standard operating procedures, and future-state solutions. Responsibilities include coordinating multiple projects, managing stakeholders and teams, tracking risks and decisions, communicating with leadership, and partnering with technical implementers to deliver scalable process and system enhancements.
Summary Generated by Built In

About Amplify

Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com.

The Business Process Management team in Supply Chain is seeking a BPM Analyst to lead end-to-end process and system documentation and improvement initiatives. This role is responsible for collaborating across functional domains to analyze workflows, identify inefficiencies, and translate maturity gaps into prioritized remediation roadmaps. Partnering with stakeholders, the analyst uses defined project scope and success criteria to ensure scalable deliverables.

 

The BPM Analyst balances strategic thinking with hands-on data analysis, workflow development, and the creation of comprehensive project deliverables, including process workflows, standard operating procedures, and other process documents. Whether directly developing solutions or partnering with technical implementers, this role ensures the successful fulfillment of business requirements and operational reliability.

 

Responsibilities:

  • Use the Process Maturity Model as the backbone for assessing process and functional-area maturity, standardizing evaluations and translating gaps into prioritized remediation roadmaps.

  • Collaborate with key partners and subject matter experts to document and analyze processes and system functionality, identifying pain points, inefficiencies, and improvement opportunities.

  • Coordinate and prioritize multiple projects in a fast-paced environment to deliver system enhancements and process improvements on time and on budget.

  • Manage the complete project initiation lifecycle—analyze current state, define problems, establish goals, and secure stakeholder buy-in.

  • Suggest future-state solutions that align with and support Amplify’s strategic business objectives.

  • Ensure project success through leadership, mentorship, and strong cross-functional collaboration.

  • Communicate solution objectives and success criteria while providing oversight to teams of up to 15 people, including SMEs, developers, and QA.

  • Document business process requirements, assess process breakdowns and associated risks

  • Develop solutions or partner with technical implementers to ensure all business requirements are met.

  • Track and communicate project status, risks, and decisions to leadership in an Agile, change-laden environment.

  • Support Business Process Management Directors in assessing and improving functional area Process Maturity Levels.

 

Basic Requirements:

  • Bachelor’s degree or equivalent professional experience.

  • Familiarity with Lean Six Sigma methodology and toolsets.

  • 3+ years of experience in Business Process Management (BPM).

  • 3+ years of experience evaluating business processes and leading improvement initiatives.

  • Demonstrated experience creating project charters, documenting workflows, and performing root cause analysis.

  • Proficiency with flowcharting tools and process mapping software.

  • Ability to communicate complex technical information effectively to a non-technical audience.

 

Preferred Qualifications:

  • Prior experience working within the education technology or publishing sectors.

  • Lean Six Sigma certification (Green Belt or Black Belt).

Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.

Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email [email protected].

If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.

Amplify is an E-Verify participant.

Skills Required

  • Bachelor's degree or equivalent professional experience
  • Familiarity with Lean Six Sigma methodology and toolsets
  • 3+ years of experience in Business Process Management
  • 3+ years of experience evaluating business processes and leading improvement initiatives
  • Experience creating project charters
  • Experience documenting workflows
  • Experience performing root cause analysis
  • Proficiency with flowcharting tools and process mapping software
  • Ability to communicate complex technical information effectively to non-technical audiences
  • Experience in education technology or publishing
  • Lean Six Sigma Green Belt or Black Belt certification
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The Company
HQ: Brooklyn, NY
1,846 Employees
Year Founded: 2000

What We Do

Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products turn data into practical instructional support to help all students build a strong foundation in early reading and math. All of our programs provide teachers with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states.

Why Work With Us

Amplify employees are a diverse and passionate group of innovators and optimists from the fields of education, technology, design, and media. If you want to support teachers and students, are interested in the lived reality of classrooms, and want to make schools great places to teach and exciting places to learn, then Amplify is the place for you!

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