Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Business Process Engineer will be accountable for the creation and maintenance of a centralised repository of process and related artefacts (e.g., procedures, templates, forms). Business Process Engineer will also work closely with various business/product owners to understand business needs, perform as-is process analysis, conduct gap analysis, provide improvement suggestions, and design the to-be processes.
Job Description
The high-level duties of the role:
- Investigate, identify and implement business improvement and efficiencies within the business that is based on market research, competitor analysis and customer needs
- Responsible for development of business cases; and post implementation monitoring, tracking and reporting of financial and non-financial benefits
- Create and maintain a centralised repository of process and related artefacts (e.g., procedures, templates, forms).
- Understand end to end processes relevant to the business area in order to identify bottlenecks, risks, as well as improvement opportunities.
- Build relationships and actively engage various stakeholders to understand business needs.
- Execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.
- Evaluate the current business processes, identify improvement opportunities and redesign the business processes.
- Prepare business cases to motivate for new process improvement initiatives, monitor and report post-implementation benefits (financial and non-financial).
- Work towards continuous process improvement and the enhancement of quality and consistency of business processes and methods across the Operations environment.
MINIMUM REQUIREMENTS:
- National Diploma in Engineering or Equivalent NQF 6 qualification
- 5 years Business Process Engineering experience
- Knowledge of BPR methodologies and tools (Lean Six Sigma, Design Thinking, etc.)
- Knowledge of Business Process Modelling tools
- 3-5 years banking ⁄ technology/ financial services environment experience
DESIRED:
- Bachelors Degree in Industrial Engineering or Equivalent NQF 7 qualification
- 8 years Business Process Engineering experience
- Lean Six Sigma certification
- Knowledge of iServer Modelling platform
- 5-8 years banking ⁄ technology/ financial services environment experience
Education
Bachelor's Degree: Information Technology
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
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What We Do
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond.
We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
