As a Business Process Engineer, you will leverage your expertise in process analysis, automation, and technology implementation to streamline client business operations, enhance efficiency, and deliver tangible value to our stakeholders. This position offers a unique opportunity to work at the intersection of business and technology, requiring a blend of analytical thinking, technical prowess, and strong interpersonal skills. If you're passionate about optimizing complex business processes, passionate about the intersection of technology and Intelligence Analysis (Corporate or Government - Military, Police, or Law Enforcement), and have a knack for translating business needs into technological solutions, we want to hear from you.
Core Responsibilities
- Conduct in-depth analysis of existing business processes and identify key pain points through stakeholder interviews
- Orchestrate critical tasks across Business and Technology teams throughout project life cycles
- Proactively manage issue escalation to leadership and relevant stakeholders
- Oversee ongoing maintenance and enhancements for deployed solutions
- Apply advanced critical thinking to optimise and automate complex, multi-touchpoint processes
- Collaborate closely with Technology teams to design and implement high-quality, value-driven solutions
- Execute comprehensive Quality Assurance testing prior to process deployment
- Establish reporting and alerting requirements for process monitoring
- Create, iterate, and maintain data retrieval reports
- Leverage deep understanding of systems and software development lifecycles
- Utilise automation tools and techniques for managing intricate workflows
- Implement robust validation and error handling mechanisms to ensure data integrity
- Develop and manage background execution scripts
- Design adaptive, dynamic forms to handle complex data entry scenarios
Technical Requirements
- Relevant tertiary qualification(s)
- Proficiency in:
- SQL
- JavaScript (medium to advanced level)
- HTML & CSS for designing forms (mid-level experience)
- BPMN 2.0 for business process design and management
- Git version control
- GraphQL for data operations
- Familiarity with process mining techniques and tools
- Experience using business automation tools
- Understanding of systems and software development lifecycles
Key Attributes
- Exceptional analytical and problem-solving skills
- Strong process modelling and documentation abilities
- Capacity to translate complex business requirements into clear process models
- Ability to identify process inefficiencies and propose innovative solutions
- Strong communication and interpersonal abilities
- Ability to work effectively in cross-functional teams
- Attention to detail and commitment to quality
- Adaptability and willingness to learn new technologies and methodologies
- Self-starter with a proactive attitude
- Ability to work independently while contributing effectively as part of a team
- Excellent communication skills — clear, regular, and accurate
- Naturally inquisitive; asks questions and avoids assumptions
- Confident and willing to engage thoughtfully
- Innovative thinker with the ability to handle situations in real time
- Capable of working well under pressure in a client-facing environment
- Previous experience in private security, police, military, or government agencies is preferred
Other Requirements
- Eligibility for Top-Level Security Clearance:
- Candidates must be eligible to obtain and maintain security clearance at the highest level, in accordance with applicable national security regulations.
- On-Site Work Requirement:
- This role requires full-time, on-site presence at the client’s premises located in Pretoria. Remote or hybrid work arrangements are not applicable.
Top Skills
What We Do
Mi-C3 International Limited is a Malta based company that was established in 2014 by the CEO and founder, Glen Scott.
The history and the philosophy of Mi-C3 is in its name which is a combination of two acronyms. The genesis of the technology was in supporting Command and Control for organisations that needed technology to improve their situational awareness to manage and secure their facilities. However, our technology enabled Command and Control to be enhanced with Collaboration (C3) as organisations were empowered with multi-directional communications that took command and control to a new level as more decision-making could be automated and information flows organised in a way that reams of data are transformed into meaningful intelligence (Mi).
Generations of the Mi-C3 software started as a project in the early 2000’s as a solution to support a large oil and gas company operating across multiple countries to help manage its complex operation and considerable security risk spread over a wide and poorly accessible geographical area before the Internet of Things (IoT) was widely understood, and has subsequently grown to over 30,000 sites, and monitoring more than 1 million end points.
Over the years, this solution has evolved into our award winning* flagship product, AFFECTLI, and has delivered significant value to clients through the use of a combination of cutting-edge technologies in the fields of Digital Process Transformation, smart workspaces, AI, machine learning, data management and analytics.
AFFECTLI is an established, flagship product of Mi-C3 that won the Malta MCA eBusiness Award for Best B2B Application 2018, was shortlisted for a nomination in the World Summit Awards 2018 under the Business & Commerce category, is ISO 9001:2015; ISO/IEC 20000:2011 and SOC 2 Type II compliant.
