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JOB FUNCTION / SUMMARY:
The Business Process Engineer (BPE) works directly with Business Stakeholders and Subject Matter Experts (SME) to understand, design, and execute Process-based Automation. This includes leading process discovery and design sessions with large groups of SME from disparate levels of the organization. The job is also responsible for development of solution documentation, effort management, and solution development using IBM Business Process Management tools: testing, roll-out, and production support of solutions.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Performs Process Discovery Analysis
- Performs Business Process Management Automation design, including process flow, Coaching (user interfaces), and application of existing SOA services with BPM Automation.
- Performs management of BPM solution development teams including leading project sponsors and SME from various business perspectives to consensus, coaching participants to achieve effective process design, and serving as the "voice of the customer".
- Performs existing solution production support and realignment.
- Executes BPM solutions within existing toolsets (IBM Blueworks & Process Designer).
- Effectively executes Agile Development Methodology utilizing iterative review and modification to fully capture solution requirements.
- Acts as process SME for other technology efforts.
- Performs other duties and special projects as assigned by Senior Management
- Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
SUPERVISORY RESPONSIBILITIES:
None
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
- College Degree in Business or Information Technology - Required
- 2 to 3 years of Banking Operations Experience - Required
- Experience using IBM or other process based automation development platform (IBM Blueworks, Process Designer, Integration Designer) - Preferred
- Experience in an Agile Technology Development environment - Preferred
- Experienced level of bank operations knowledge
- Experienced level of group facilitation knowledge
- Basic level of process mapping knowledge using Business Process Management Notation (BPMn)
- Advanced level of process definition knowledge
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
- Ability to work under stress and meet deadlines
- Ability to travel if needed to perform the job
- Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
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What We Do
We create opportunities for our clients and the communities we serve. We offer a wide array of banking and financial services at locations in Alabama, Florida, Louisiana, Mississippi and Texas.
Through a steadfast commitment to our century-old core values we’ve created a company culture built around respect, diversity and teamwork that recently landed Hancock Whitney on Forbes’ list of America’s Best Midsize Employers.
Our core values are lived out by the actions of our associates throughout our footprint. Commitment to service is not just something that we say on a poster. Its lived out in the actions of the women and men that seek to provide exceptional service every day in our local communities.
