Business Process Analyst

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

This position is responsible for understanding and applying basic level methodology regarding consulting and is responsible for supporting the implementation of consulting projects through data gathering, analysis and research. Acts as the lead resource for team members which may include providing training, assisting in resolving complex problems and/or identifying process improvements.

Key Responsibilities

•Identifies integration points of work processes and associate’s risks within own work area. Communicates integration points and risks so decisions can be made on direction of projects.

• Gathers and analyzes business and stakeholder requirements. Collects and analyzes data to initiate, develop and recommend business practices and procedures.

• Established working relationships with others outside area of expertise to expand knowledge and awareness of stakeholder’s business and integration points with systems, processes and procedures of those related areas and to be a resource regarding those areas.

• Ensures successful completion of projects.

• Demonstrates understanding of business unit and/or industry systems, processes, and requirements.

• Adjusts to multiple demands and shifting priorities; accepts responsibility for results of actions.

• Initiates and supports business optimization efforts to enable effective and efficient delivery of values services.

• May train peers and colleagues.

• Maintains process knowledge to effectively transfer information.

Functional Skills

• Proficiency in creating, editing and publishing solutions.

• Broad understanding of the insurance industry, with foundational knowledge of auto and home insurance.

• Strong collaboration skills and ability to work effectively across teams.

• Demonstrated critical thinking skills to assess and identify downstream impacts of product or process changes.

• Highly motivated self-starter with the ability to work independently and manage daily responsibilities.

Experience

• 2 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Base compensation offered for this role is $53,500 - $77,800 annually and is based on experience and qualifications.

*** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e., commission, bonus, etc.) as applicable for the role.

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Skills

Continual Improvement Process, Data Compilation, Strategic Planning, Strategic Thinking, Trend Analysis

Compensation

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.