Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Job Description
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive and sustainable, With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, who are looking for a place to make an impact. And if that's you we would love to have you join us!
A Business Process Analyst plays a crucial role in optimizing and enhancing business processes.
The Business Process Analyst is part of the Optimization, Enablement & Governance team. They work with stakeholders, including customers, distributor partners, country teams, and Business Process Owners, to lead process optimization and enhancement. Your role will involve continuous improvement and potential automation of processes to reduce transactional efforts and enhance ease of doing business
Your responsibilities:
- Transition processes and deliver high-quality service to internal and external customers promptly.
- Reduce customer efforts and enhance productivity through process improvements.
- Optimize processes using different Continuous Improvement (CI) and Lean Methodologies.
- Enable the ecosystem for potential automation.
- Enhance competency levels.
- Work on issues of limited scope and following established practices in analyzing situations or data
You will have:
- Bachelor's Degree
- Black Belt Lean Six Sigma certification is mandatory.
- A minimum of 2+ years of experience in an office environment.
- Extended knowledge with SAP – CRM, ERP, ECC.
- Expertise in BI platforms (ex – Power BI, Salesforce CRM Analytics, etc)
- Experience on MS Office suite and other productivity applications (Excel VBA, RPA, MS Flows, etc.).
- Experience in Agile software development
- Experience with the Salesforce.com platform
Additionally, a Business Process Analyst a analyzes, planning, and implementing process improvement needs. They evaluate and model existing processes, organize and lead projects, identify improvement options, and develop metrics for process management. They also collect data to identify root cause problems, measure performance against process requirements, and align improvement projects to close performance shortfalls.
You will report to DIRECTOR, GLOBAL BUSINESS PROCESS OWNER - DEMAND TO RENEW
What we offer
- Savings Fund doubled by us
- Food coupons
- Transportation services
- Comprehensive mindfulness programs with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- On-demand digital course library for professional development
- Retirement benefits
- Life Insurance
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other role.
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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
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What We Do
At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive.
