Business Process Analyst

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. 
 

We’re actively seeking a talented Business Process Analyst to join our Sales Intelligence Team in Newport Beach, CA or Omaha, NE. Relocation assistance may be provided.

As a Business Process Analyst you’ll move Pacific Life, and your career, forward by performing current state analysis to identify process improvement opportunities as well as project managing initiatives within the Distribution organization. You will fill a new role that sits on a team of 5 people in the Consumer Markets division.

This role will support Fusion teams, including Sales Process Optimization as well as Opportunity Management via Agile ways of working. Your colleagues will include fellow Sales, Marketing, Technology and Product professionals.

How you’ll help move us forward:
• Support & Manage business process initiatives  
• Perform financial/data analysis
• Create presentations to illustrate actionable insights captured through analysis 
• Work with key stakeholders to understand business issues and develop recommendations for improvement  

The experience you bring:

• Four-year College Degree or equivalent business experience
• 5 + years experience in project management and business process improvement

• Advanced Excel and reporting experience

• Ability to interact with Tableau dashboards

• Experience leveraging Salesforce CRM data 

• Experience using Microsoft PowerPoint 

• High attention to detail and accuracy

• Ability to collaborate and work effectively in cross-functional teams  

What makes you stand out:

• Financial Services experience (Life, Annuity, Investments)

• Excellent analytical and problem-solving skills to support process optimization

• Continuous Improvement designations (Lean, Six Sigma, Operational Excellence)

• Project Management Credentials (PMP or equivalent)

• Experience using Vizio or other software applications to document and visualize value streams and business processes

You can be who you are.

People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

#LI-KP1
 

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.