Business Process Analyst

Posted 3 Days Ago
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Houston, TX, USA
Hybrid
Entry level
Professional Services • Hospitality
The Role
Analyzes, documents, and improves company-wide business processes using data-driven research. The role gathers requirements, maps current and future workflows, identifies trends, develops recommendations, facilitates cross-functional consensus, and presents findings to management. It also coordinates with application development and training teams to align systems and communications with business processes, while managing related action plans and projects. The position requires three days per week in a Houston or Dallas office and involves 20–30% travel.
Summary Generated by Built In
Company Description

** 3 days in office are REQUIRED for this role **

We are open to candidates based in Houston or Dallas. 

Job Description

David Weekley Homes is seeking a Business Process Analyst. Are you that person who asks a lot of questions and always wants to understand how and why?  This might be the perfect job for you!

This person will work closely with Team Members across the company at all levels to:

  • Research, document, and analyze business processes across the company
  • Use data-driven approach to identify trends and recommend improvements to business processes
  • Work with Team Members across the company to define or modify business processes to address business needs
  • Ensure business systems support the needs of the business and the Team

    The Position-- You will be required to:

    • Communicate with Team Members in all roles across the company to learn business requirements and identify opportunities for improvement
    • Document business processes – process mapping, business rules, training materials, and other documentation as needed; maintain as required
    • Lead Teams through process meetings, document as-is and would-be processes
    • Understand city-specific requirements that require modifications to a company-wide process
    • Determining the appropriate data needed for research and extracting that data from business systems
    • Data analysis – identify patterns and trends, specific areas of concern, leading indicators of upcoming events, and predictive measures
    • Gathering consensus on recommendations – follow up on feedback as needed
    • Prepare and present findings and recommendations from research to Management
    • Work with Application Development Team to ensure that business systems support business processes
    • Work with Trainers across the company to ensure that business processes are being properly communicated to all Team Members
    • Project Management – action plan, communication plan, meeting planning, followup, and other responsibilities as needed
    • Bring together groups of Team Members with common roles to share information, best practices, and work through common obstacles as needed
    • Collaborate with Team Members across the company to determine opportunities for standardization
    • Facilitate discussions virtually with Team Members from across the company.
    • Travel!  This job can involve 20-30% travel depending on current projects.

    Qualifications

    The Candidate-- We are looking for:

    • Is comfortable asking questions to uncover what’s working, what’s not working, and what would make our business operate more efficiently
    • Willing to explore and learn parts of the business you may not already know
    • Is a great listener – both to direct and indirect feedback from the Team
    • Is an excellent communicator – verbal and written skills, in person and virtually
    • Is able to remove emotion from the situation to hone in on the critical issues
    • Is highly organized and able to juggle multiple, sometimes competing priorities
    • Has a secret inner nerd who loves to look at data and make business recommendations
    • Looks for creative solutions to complex challenges
    • Is a natural leader – able to lead groups of all sizes and levels of authority through candid discussions to define and modify business processes
    • Willing to learn through experiences and involvement in business processes

    The Technical-- You need to have or know:

    • Previous experience in business process analysis or process improvement (Lean Six Sigma or similar) is preferred
    • Project management skills – ability to define the steps required to take a project from start to finish and to see these tasks through to completion; ability to manage multiple projects at one time
    • Willingness to adopt new technology and build technical skills to support development of business solutions

    Additional Information

    .

    What We Offer:

    Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 20 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America. 

    We offer an excellent benefits package that includes:

    • Health Insurance - Medical, Dental and Vision
    • 401k and discretionary 8% match
    • Employee Stock Ownership Plan
    • Profit Sharing
    • Vacation, Paid Holidays, plus PTO
    • New Home Discount for Team Member and Family
    • College Scholarship Program
    • Community Outreach
    • Sabbaticals
    • And more!

    David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.

    Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.

    Skills Required

    • Previous experience in business process analysis or process improvement
    • Project management skills, including defining project steps, completing tasks, and managing multiple projects simultaneously
    • Ability to learn and adopt new technology to support business solutions
    • Strong verbal and written communication skills
    • Ability to analyze data and make business recommendations
    • Ability to lead groups through discussions and process changes
    • Strong organization and ability to manage competing priorities
    • Willingness to work three days per week in a Houston or Dallas office
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    The Company
    HQ: London
    6,000 Employees
    Year Founded: 1974

    What We Do

    WGC is the UK's leading multi-service company providing outsourced facilities and workplace management solutions, including hotel housekeeping and commercial cleaning services. Operating across the UK and Europe, they are renowned for the quality and consistency of their five-star standards, making them the provider of choice for many of the world's best-known hotel brands and a diverse range of other businesses.

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