Business Process Analyst II

Posted Yesterday
Lincolnshire, IL, USA
In-Office
61K-92K Annually
Junior
Information Technology • Logistics • Software
The Role
Improves internal business processes through Lean and Six Sigma initiatives, root cause analysis, process documentation, impact assessment, cost-benefit analysis, training, and performance measurement. The role identifies efficiency opportunities, recommends process changes, facilitates cross-functional improvement teams, and supports business units in implementing effective processes. This is a hybrid position requiring three office days weekly in Lincolnshire, Illinois, with an anticipated Summer 2027 start.
Summary Generated by Built In

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.


You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Business Process Analysts are responsible for the integrity of Zebra’s internal business processes in the assigned business unit / area they are affiliated with. They ensure our business is run effectively, efficiently and in support of delivering against our commitments internally and externally to our customers, partners and regulatory bodies.

Essential Duties and Responsibilities

  • Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma).

  • Works proactively to identify and suggest opportunities to improve process effectiveness and efficiency is assigned BU

  • Conducts root cause analysis of process failures

  • Captures current challenges, desired outcomes and recommendations

  • Documents agreements and owns drafting and revision of new / updated business processes in assigned business unit

  • Understands upstream, downstream and work tools impacts to process change. Can recommend solutions to minimize impacts.

  • May train incumbent employees in new process flow / requirements

  • Measures and reports on success of new / revised processes in the BU

  • May organize, lead and facilitate cross-functional project teams in process improvement efforts

  • Provides consultation on the use of re-engineering techniques to improve process performance and product / service quality

  • Performs cost and benefit analyses

This position requires hybrid work (3 days/week in office) in Lincolnshire, IL.

This position is expected to start in Summer 2027.

Required Qualifications:

  • Bachelor's degree

  • 2+ years of relevant experience

Preferred Qualifications:

  • Successful completion of a Zebra Technologies Internship

  • Six Sigma Yellow Belt preferred or in progress

  • Familiarity with functional processes in assigned BU. Some experience as an incumbent worker is preferred

  • Demonstrated working knowledge / experience using basic change management principals and approaches. Formal training preferred

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected].

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected] .

Pay Range:

$61,040.00 - $91,560.00 Annual

Incentive Compensation:

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 5% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.

Skills Required

  • Bachelor's degree
  • 2+ years of relevant experience
  • Six Sigma Yellow Belt
  • Familiarity with functional processes in the assigned business unit
  • Experience as an incumbent worker
  • Working knowledge or experience using basic change management principles and approaches
  • Formal change management training
  • Successful completion of a Zebra Technologies Internship
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The Company
HQ: Lincolnshire, IL
8,760 Employees
Year Founded: 1969

What We Do

Zebra empowers those on the front line in retail, health care, transportation and logistics, manufacturing and other industries to achieve a performance edge -- an edge that translates to delighted customers, good patient outcomes and superior business results. As the pioneer at the edge of the enterprise, our products, software, services, analytics and solutions are used to intelligently connect your people, assets and data. With decades of industry experience, we design with front-line users and workplaces in mind, providing the best-action guidance needed to optimize in-motion operations and make business-critical decisions. With over 10,000 partners across 100 countries, we are committed to delivering industry-tailored solutions that help our customers capture their edge.

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