Analyze market trends, align client needs, and support the smooth release and adoption of our products. Leverage your analytic skillset to unlock the future of product innovation and help shape how clients experience our offerings with the right pricing and positioning.
As a Market and Product Expansion Manager in Commerce Solutions & Commercialization, you are an integral part of the team whose work supports the successful release and adoption of products. As a core contributor of the team, you align the needs of clients in the market, as well as the price and position of our products.
The Agentic Commerce GTM team is focused on establishing JPMorgan as a leading infrastructure provider for the next era of commerce. Agentic commerce changes who initiate transactions — from humans to AI agents — which creates new requirements across authentication, authorization, fraud detection, dispute resolution, liability, and trust
Job responsibilities
- Drive day-to-day execution of the Agentic Commerce GTM plan, ensuring key workstreams stay coordinated across content, marketing, communications, partnerships, events, sales enablement, and commercial teams.
- Partner with Marketing and Demand Generation teams to support account-based marketing campaigns, digital campaigns, webinars, SEO/content hub development, and lead generation programs targeting enterprise commerce decision-makers.
- Help build and manage the operating cadence for Agentic Commerce GTM, including workstream tracking, meeting management, milestone reporting, executive updates, and cross-functional issue resolution.
- Partner with Events, Communications, and senior leadership to support industry conferences, executive roundtables, webinars, and the proposed JPM Agentic Commerce Summit.
- Work with Product, Sales Enablement, and Demo Engineering partners to develop banker and seller enablement materials, including pitch decks, battlecards, client conversation guides, product explainers, and demo narratives.
- Support commercialization by helping connect GTM activities to pipeline creation, target account engagement, beta merchant recruitment, client feedback, and adoption metrics.
- Track competitive activity, market developments, buyer needs, and partner ecosystem trends to inform positioning, content priorities, and GTM execution.
- Help define and report on GTM success metrics across share of voice, content engagement, demand generation, events, partnerships, merchant adoption, and commercial outcomes.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in Product, Technology, or Project Management
- Strong understanding of risk management and controls, regional and local nuances, and governance requirements
- Proven ability to comprehend and interpret market regulatory requirements to confirm and secure required market approvals and operational requirements
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Experience supporting go-to-market execution for payments, fintech, commerce, enterprise software, digital products, AI/technology products, or other B2B platform businesses.
- Strong project management and operating cadence skills, with demonstrated ability to manage multiple cross-functional workstreams simultaneously.
- Excellent written and verbal communication skills, including the ability to translate complex product, technology, and market concepts into clear client-facing and executive-facing materials.
Comfortable operating in an emerging category where strategy, messaging, market education, and execution plans may evolve quickly.
Preferred qualifications, capabilities, and skills
- Experience in payments, merchant acquiring, treasury services, embedded finance, digital commerce, marketplaces, procurement, AI platforms, or agentic commerce.
- Familiarity with enterprise merchant buying centers, including CTO, CPO, CFO, Head of Commerce, Head of Digital, and related decision-makers.
- Experience coordinating strategic partnerships, co-marketing programs, developer ecosystem initiatives, or platform integrations.
- Ability to work with technical stakeholders to shape product explainers, demo narratives, API/developer-facing materials, and client education content.
- Intellectual curiosity about AI, commerce, payments infrastructure, enterprise technology, and how emerging technology changes client needs.
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience or equivalent expertise in Product, Technology, or Project Management
- Strong understanding of risk management, controls, regional and local nuances, and governance requirements
- Ability to interpret market regulatory requirements and secure required market approvals and operational requirements
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Experience supporting go-to-market execution for payments, fintech, commerce, enterprise software, digital products, AI or technology products, or other B2B platform businesses
- Strong project management and operating cadence skills, including managing multiple cross-functional workstreams
- Excellent written and verbal communication skills, including translating complex concepts into client-facing and executive-facing materials
- Comfort operating in an emerging category where strategy, messaging, education, and execution plans evolve quickly
- Experience in payments, merchant acquiring, treasury services, embedded finance, digital commerce, marketplaces, procurement, AI platforms, or agentic commerce
- Familiarity with enterprise merchant buying centers and related decision-makers
- Experience coordinating strategic partnerships, co-marketing programs, developer ecosystem initiatives, or platform integrations
- Ability to work with technical stakeholders on product explainers, demo narratives, API or developer materials, and client education content
- Intellectual curiosity about AI, commerce, payments infrastructure, enterprise technology, and emerging technology
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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