Job Overview
As a Business Partner, you will be part of the Business Partner Support (Non-Asia) Team in Control Hub based in Manila but will functionally report to the senior management team and stakeholders in different locations. You will assist entities in the NFR activities on behalf of the Risk and Control Owners in the 1st LoD, enabling the serviced entities to implement and maintain their control environment. The Business Partner will report to the Business Partner Expertise Lead in Manila.
Key Responsibilities
- Provides advice and support to the entities and global domains with regards to 1st line Business Control and/or Non-Financial Risk (NFR) management. This includes amongst others support on risk assessments, risk mitigation & issue tracking, control execution and monitoring & quality assessment.
- Flags and identifies risks and helps in implementing risk-mitigating measures with the management team / stakeholders.
- Serves as an expert point of contact and sparring partner for stakeholders
- Creates balanced risk awareness by making Non-Financial Risk/1st line business control simple and understandable for the entity or local management and others involved
- Coordinates with Control Owners to attain an adequate and effective implementation and execution of controls, including mitigating identified risks in associated relevant business processes.
- Plans and aligns regional or local implementation planning to requirements set from Head Office taking regional and local capacity and requirements into account
- Monitors progress of implementation and reports back to local management and regional/global Risk and Control function including if there are any roadblocks to implementation
- Works with centrally identified risks related to Key Controls and be able to facilitate required Risk Assessments within the entities and locations responsible for in line with the NFR Risk Identification & Assessment (RIA) Procedure
- Monitors progress of Risk Assessment completion and reports back to local management and regional/global Risk and Control function including necessary follow ups needed from relevant parties if there are any roadblocks to implementation
Key Capabilities/Experience
- 5+ Work experience in a Banking or Business Control, Risk, and or Internal Audit (within Bank or outside) environment is a must
- Worked in a 3 Lines of Defense environment is an advantage
- Experience in Conducting Non-Financial Risk Assessments is a must, plus knowledge of assessing level of Residual Risk (after mitigating controls are deemed effective) is an advantage
- Must be able to perform varied simultaneous tasks in an environment of medium to high complexity
- Must be able to write and summarize content in a concise and complete detailed output
Minimum Qualifications
- A graduate of any of the following disciplines: Banking and Finance, Business Management, Accounting, Finance etc.
- Proven ability to build strong relationships and collaborate across a cross-functional team and influence senior leaders
- Strong team player, self-starter and motivator, capable of working independently with minimal supervision
- Experienced or exposed to working in an international / global financial institution
- Strong analytical, problem solving, project management skills with demonstrated proficiency in managing multiple projects simultaneously
- Strong English written and oral communication skills with proven success in influencing business decisions
- Strong and strategic thought leadership to identify business needs and provide efficient and practical solutions
Skills Required
- 5+ years work experience in Banking, Business Control, Risk, or Internal Audit
- Experience working in a Three Lines of Defense environment
- Experience conducting Non-Financial Risk Assessments
- Ability to perform varied simultaneous tasks in medium to high complexity environments
- Ability to write and summarize content in concise, complete outputs
- Degree in Banking and Finance, Business Management, Accounting, Finance or related discipline
- Proven ability to build relationships, collaborate cross-functionally, and influence senior leaders
- Strong team player, self-starter, able to work independently with minimal supervision
- Experience or exposure to working in an international/global financial institution
- Strong analytical, problem solving, and project management skills; able to manage multiple projects simultaneously
- Strong English written and oral communication skills with proven success influencing business decisions
- Strategic thought leadership to identify business needs and provide practical solutions
What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers







