The Role
Onsite senior Business Owner embedded at FBI CJIS to lead contractor delivery for the NCIC N3G cloud migration. Owns personnel management, subcontractor relationships, SAFe alignment across the Agile Release Train, executive communication, reporting, staffing, and continuous improvement to ensure mission-critical program success.
Summary Generated by Built In
WHO YOU ARE
We are looking for a senior-level Business Owner who thrives at the intersection of federal law enforcement, enterprise technology, and scaled Agile delivery. This is a high-visibility, high-accountability role embedded at FBI CJIS, supporting the NCIC 3rd Generation (N3G) Project — a complex, mission-critical cloud migration initiative moving legacy mainframe functionality to AWS GovCloud.You bring direct FBI experience, executive presence, and deep fluency in SAFe. You know how to lead in environments where ambiguity is constant, stakes are high, and the mission is always in the room. You are the bridge between the contractor team and Government leadership — a composed, strategic operator who earns trust at every level.
WHAT YOU WILL DO
- Report daily, onsite to FBI CJIS facilities; this position does not support remote or hybrid work arrangements
- Partner with Government business owners, who are ultimately responsible for business outcomes, to ensure alignment, availability, and high-quality performance of contractor resources within the Agile Release Train
- Eliminate impediments and assist in the coordination and provide leadership of resources within the contractor organization
- Actively participate in all SAFe ceremonies, in concert with the government management team to facilitate cohesiveness, alignment on vision, and relentless improvement within the ART leading to optimal value delivery
- Embody lean agile leadership qualities and adherence to SAFe Core Values
- Seek opportunities to employ Business Owner roles and responsibilities, as described by the SAFe framework, within the contractor sphere of influence which contributes to optimization of overall ART execution
- Serve as the direct liaison to Government Business Owners and other government stakeholders, maintaining consistent, professional communication with FBI CJIS executive management and stakeholders at all levels of the organization
- Serve as the primary communication liaison between FBI CJIS / Government leadership and Trilogy corporate leadership — ensure priorities, decisions, risks, and program information flow accurately and promptly in both directions
- Work in close partnership with the SVP of Operations to deliver exceptional results across the engagement — high-quality, on-time contractor delivery throughout the Agile Release Train, a fully staffed and engaged team with low turnover, and sustained FBI CJIS and Government confidence in contractor performance
- Provide regular reporting on program status, risks, issues, and milestones to both contractor leadership and Government stakeholders; ensure reporting is accurate, timely, and appropriately tailored to the audience
- Attend and actively contribute to executive-level meetings, representing the contractor team with clarity, professionalism, and strategic insight
- Manage all personnel matters including staffing, performance, conflict resolution, and escalation handling; maintain accountability for the conduct and output of all assigned personnel
- Build and grow the team — define staffing needs, interview, and provide final hire decisions.
- Coordinate onboarding with the appropriate Product Owner or Scrum Master and the government for qualified personnel to fully staff the Agile Release Train.
- Manage ongoing workforce planning to maintain coverage against program demands
- Provide direct management and leadership to all assigned personnel — set clear expectations, conduct performance reviews, support career development, and foster a cohesive, high-performing team culture
- Ensure the needs of personnel are met — equip personnel with the tools, resources, training, and professional development required to succeed, and serve as an advocate for their growth, engagement, and well-being throughout the engagement
- Regularly meet with subcontractor management to provide personnel feedback, concerns, and project updates
- Lead, mentor, and coach Scrum Masters and Product Owners embedded within the ART, fostering a culture of continuous improvement, accountability, and adherence to SAFe core values
- Demonstrate composure and sound judgment under high-pressure, time-sensitive conditions typical of a large-scale federal law enforcement environment; maintain team stability and decisiveness during periods of ambiguity or escalated risk
- Apply direct experience working within FBI CJIS or comparable federal law enforcement environments to navigate agency culture, security protocols, and mission-driven priorities effectively
HOW SUCCESS IS MEASURED
- Government Business Owners and FBI CJIS stakeholders consistently report high confidence in contractor alignment, responsiveness, and delivery quality
- ART ceremonies are executed effectively, with clear visibility into program status, risks, and milestones
- Contractor personnel are performing, engaged, and supported — with issues addressed proactively and escalated appropriately
- The team is fully staffed with qualified personnel — vacancies are filled promptly and turnover is kept low
- Ensure Personnel possess the tools, resources, support, and development opportunities needed to perform their roles
- Subcontractor relationships are actively managed with regular feedback loops and clear performance expectations
- Reporting to both contractor leadership and Government stakeholders is accurate, timely, and audience-appropriate
- Scrum Masters and Product Owners within the ART demonstrate continuous improvement and adherence to SAFe core values
WHAT YOU BRING
- Bachelor’s degree with a minimum of 8 years of relevant work experience
- Active Top-Secret clearance
- Prior experience working directly with the FBI
- Demonstrated experience managing personnel and subcontractor relationships in a complex, multi-team federal contracting environment
- Demonstrated experience building and scaling teams — recruiting, hiring, onboarding, and retaining technical personnel in a federal contracting environment
- Strong executive communication skills with a proven ability to brief and engage senior Government officials
- Experience leading Scrum Masters and Product Owners within a SAFe or scaled Agile framework
- SAFe Program Consultant (SPC) certification, or ability to achieve certification within 60 days of start
- Experience managing cloud-based programs/projects, CI/CD pipelines, microservices architecture, and secure application development
- Proven ability to remain calm, focused, and effective in high-stress situations inherent to mission-critical law enforcement systems
- Prior experience working directly with FBI CJIS
- Familiarity with AWS GovCloud and federal cloud security requirements
- Experience supporting NCIC, criminal justice information systems, or comparable federal law enforcement technology programs
WORK ENVIRONMENT
Skills Required
- Bachelor's degree with a minimum of 8 years of relevant work experience
- Active Top-Secret clearance
- Prior experience working directly with the FBI
- Daily onsite presence at FBI CJIS facilities in Clarksburg, WV (no remote/hybrid)
- Demonstrated experience managing personnel and subcontractor relationships in a complex, multi-team federal contracting environment
- Demonstrated experience building and scaling teams including recruiting, hiring, onboarding, and retaining technical personnel in a federal contracting environment
- Strong executive communication skills with ability to brief and engage senior Government officials
- Experience leading Scrum Masters and Product Owners within a SAFe or scaled Agile framework
- SAFe Program Consultant (SPC) certification, or ability to achieve certification within 60 days of start
- Experience managing cloud-based programs/projects, CI/CD pipelines, microservices architecture, and secure application development
- Proven ability to remain calm and effective in high-stress, mission-critical federal law enforcement environments
- Ability to operate under NISPOM and CJIS security policies
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The Company
What We Do
Trilogy Innovations, Inc. is a minority-owned, SBA 8(a) certified systems and software engineering company that delivers technical solutions and IT services to public and private sectors, specializing in enterprise modernization, cloud migration, data analytics, and cybersecurity.
