At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 100 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
As a Business Operations (BizOps) hire, you’ll play a critical role in solving high-impact strategic and operational challenges across the company. You’ll work directly with the CEO and leadership team to turn vision into execution, bringing data-driven insights and operational rigor to our most pressing priorities. This is a unique opportunity to help shape the trajectory of Gigs by building the BizOps function from the ground up. You’ll operate at the intersection of strategy, operations, finance, and product — a trusted problem-solver and thought partner to teams across the business.
What You Will Do- Partner with the executive team to identify and drive forward high-leverage strategic initiatives across departments (e.g. connectivity, go-to-market, pricing, international expansion, planning).
- Build scalable business processes to support rapid growth — from first principles through implementation.
- Define key metrics, build dashboards, and deliver insights that drive better decisions across the company.
- Structure and solve ambiguous business problems, distilling complex data into actionable recommendations.
- Lead cross-functional initiatives and ensure clear communication and accountability across stakeholders.
- Own strategic planning cadences, including annual planning, quarterly reviews, and operating rhythms.
- Serve as a force multiplier for the leadership team, helping translate vision into scalable execution.
- 3+ years of experience in a high-performance environment such as management consulting, investment banking, private equity, or in a BizOps / Strategy & Operations / roles at a fast-scaling tech company.
- Proven track record of tackling unstructured problems and driving initiatives from 0 to 1.
- Strong analytical and problem-solving skills; you’re comfortable modeling in Excel and wrangling data in tools like Looker or SQL.
- Excellent written and verbal communication skills — you can drive alignment and clarity across senior stakeholders.
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
- A collaborative, low-ego mindset and the ability to influence without authority.
- A genuine curiosity for how things work and a deep desire to make them better.
The truth is, what we're building isn't easy. We expect a lot, and operate with urgency and ownership. This won’t be the right place for everyone, and that’s okay.
This role probably isn't a fit if:
- You need a lot of structure, or layers of process to do your best work
- You prefer to specialize narrowly and wait for direction rather than taking initiative
- You’re uncomfortable making decisions with imperfect information or wearing multiple hats
- You’re looking for a “big company” setup — we’re still building many things for the first time
But if you’re excited by the idea of building from zero, working with passion, and leaving your mark on something that matters — we’d love to meet you.
Work at GigsAt Gigs, we know that different work styles and teams thrive in different environments. Some work best remotely, while others rely on in-person collaboration to spark creativity and drive execution. We’re remote-friendly by design, but we also offer hubs for those who need the energy and focus that only in-person collaboration can bring.
Gigs Pads: Our hubs in San Francisco, London, Amsterdam, and Berlin are vibrant spots where Gigsters connect, collaborate, and create together.
Gigs Republic: Twice a year, our entire company comes together to strengthen bonds, align on big ideas, and share experiences that fuel our culture and ignite growth.
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.
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What We Do
Gigs is the world’s first telecom-as-a-service platform, born from the belief that connectivity will be key to unlock greater potential for innovation. We launched with an API and white-label product that allows businesses and brands to offer fully-fledged phone plans on any network globally. Businesses can launch their own mobile service to monetize their audience and unlock recurring revenue streams, all while having full control over brand and pricing. Today, Gigs offers a suite of products - including payments and analytics - to customers through a unified platform and simple API. Gigs is backed by Google, Y Combinator and other renowned business angels and investors.
