We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Job Description
As a Business Operations Supervisor for Travel + Leisure this person will be responsible for delivering quality support for our Sales and Marketing processes. This person not only provides exceptional support to all guests and business partners, but also ensures that same level of service is met by their team. This person is responsible for the implementation and adherence to operational processes and procedures, protection of company assets, deployment of new initiatives, and cultivating partnerships with all teams onsite. As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetime!
How You’ll Shine:
Deliver exceptional and consistent customer service to our guests, business partners, and team
Implement new processes to improve customer service
Protect data when interacting with our guests to ensure they receive the best experience with us
Protect and audit company assets by consistently adhering to our policies and procedures
Ensure your team is up to date on all operational procedures that govern our business
Lead and/or coordinate the training of new hires and new business initiatives
Design and execute daily, weekly, monthly, or quarterly reporting needs while identifying business trends
Consistently leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise and escalate appropriately to leadership
Help guide your team members to build their personal brands and demonstrate how they can successfully leverage their resources
You will partner with:
Sales and Marketing teams
Human Resources
Resort Operations leadership
What You’ll Bring:
Proficient in Microsoft Suite
Availability to support business throughout weekends and holidays
Experience delivering outstanding customer service
Experience leading teams or influencing others preferred (not required)
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.
Skills Required
- Proficiency in Microsoft Suite
- Availability to support the business on weekends and holidays
- Experience delivering outstanding customer service
- Experience leading teams or influencing others
Travel + Leisure Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Travel + Leisure Co. and has not been reviewed or approved by Travel + Leisure Co..
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Healthcare Strength — Feedback suggests health coverage is broad, with medical, dental, vision, HSA/FSA options and wellness incentives that can reduce premiums. Life and disability coverage are also included, reinforcing a comprehensive package.
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Retirement Support — Offerings include 401(k) enrollment after 30 days with a company match up to 6% after one year. An employee stock purchase plan with a 10% discount adds another long-term savings avenue.
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Wellbeing & Lifestyle Benefits — Travel-related perks such as vacation and hotel discounts, rental access, and Friends & Family deals are highlighted as standouts. Additional programs like tuition reimbursement, wellness incentives, and recognition initiatives round out lifestyle support.
Travel + Leisure Co. Insights
What We Do
Travel + Leisure Co. is the world’s leading membership and leisure travel company, with nearly 20 travel brands across its resort, travel club, and lifestyle portfolio. The company provides outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year through its products and services: Wyndham Destinations, the largest vacation ownership company with more than 245 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes the largest vacation exchange company, industry-leading travel technology, and subscription travel brands; and Travel + Leisure Group, featuring top travel content, travel services including the brand’s eponymous travel club, and branded consumer products. At Travel + Leisure Co., our global team of associates brings hospitality to millions each year, turning vacation inspiration into exceptional travel experiences. We put the world on vacation.
