Business Operations Specialist

The Opportunity:

CACI has a great opportunity for an entry level Business Operations Specialist supporting ASKCACI.

This position is located in our Oklahoma City Business Office.

Responsibilities:

• Serve as the primary interface for inquiries from internal customers.

• Interact with internal customers to answer questions about policies, procedures, and business processes.

• Provide support using an existing knowledge base and established policies.

• Ensure consistency for the internal customer experience.

• Emulate exceptional customer service in all aspects of the position.

• Respond to employee requests professionally and respectfully.

• Understand sensitivity and confidentiality of issues.

• Research and interpret company policies and procedures.

• Provide education and guidance where necessary.

Qualifications:
Required: 

• Work experience in a customer service role at a large complex business setting.

• Typically has a Bachelor’s degree or Associates/Vocational/Technical education or equivalent work experience.

• Communication skills, both written and verbal.

• Must have a strong sense of customer service.

• Must have exceptional active listening skills.

• Time management and organizational skills.

Desired:

• Associate degree or equivalent work experience.

• Experience using Workday.

• Experience utilizing ServiceNow.

• Adaptability and flexibility.

• Ability to make quick decisions independently.

• Strong attention to detail.

What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is: