Business Operations Specialist

Join Nayax, a leading global fintech innovator (NASDAQ; TASE: NYAX) that is revolutionizing cashless payments, consumer engagement, and business management solutions. With over 1,200 employees across 12 offices worldwide, Nayax offers a diverse and dynamic environment where your work directly impacts the future of global commerce. We foster a culture of innovation, continuous learning, and data-driven decision-making.

We’re scaling digital B2B capital and fintech products innovating in the intersection of fintech and payments globally and we are looking for a Business Operations Specialist. You will help us run a tight, data-driven operation that is fast nimble and global. In this role you will take part in turning strategy into clean processes, accurate dashboards, and on-time deliverables so our product and operation leads can focus on scale. Day-to-day, you’ll coordinate across Sales, Product, Finance, Risk, Compliance, Legal/CISO, Support and HR. keep partners in sync (e.g. internal and external) and maintain the operational backbone for embedded finance products. 

Your key responsibilities will include:

Process & Project Support:

• Translate priorities into checklists, timelines, and owners, run weekly standups and follow-ups.
• Maintain playbooks/SOPs for purchase financing, rentals, and MCA flows (apply→ approve → contract → settle/collect).
• Create and manage purchase orders (POs) as part of the operational and vendor coordination process.

Data & KPIs

• Own ops dashboards (application SLAs, onboarding throughput, funding, repayment/collections and other key functions).
• Reconcile monthly processing/net-settlement reports with Finance, flag anomalies early and bring those up to the senior leadership team.

Partner & Vendor Coordination

• Track deliverables with external partners, chase blockers, log decisions
• Controls & Compliance Hygiene, keep artifacts current, T&Cs, rate tables, disclosures, audit evidence, incident logs, contracts and agreements.
• Prepare materials for internal/external reviews; ensure document version control and adequate process and document indexing archiving and backups.

Communication & Enablement

• Draft internal updates/release notes with Marketing/Comms; summarize ops risks & mitigations.
• Create lightweight guides for Sales/Support (edge cases, exception paths, refund/chargeback handoffs). 

What Makes You a Great Fit:

• 2+ years of experience in operations, product ops, or program coordination (preferably in fintech or financial services; internships count).
• Strong Excel/Google Sheets skills (lookups, pivots, etc..).
• Familiarity with tools like Jira or ClickUp – advantage.
• Basic SQL knowledge – advantage.
• Organized, detail-oriented, and great at follow-up.
• Self-driven and able to translate big ideas into actionable steps.
• Comfortable in an agile, fast-moving, global environment.
• Team player who keeps everyone aligned and accountable.
• Fluency in English, both writing and speaking is a must, native English speaker is a plus.
• Experience with risk or compliance – advantage.

Why Join Nayax

• Take ownership of your work and make a real impact on our customers.
• Join a fast-growing global fintech company that values innovation, teamwork, and exceeding customer expectations.

Founded in 2005, Nayax provides an end-to-end platform for payments, empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world.

We support over 80 payment methods in 60+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions.

With more than 1,200 employees across 12 global offices, Nayax operates in 120+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments.

At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.