Jobs at Nayax

Supports sales operations through CRM management, order creation and fulfillment, after-sale support, cross-department coordination, reporting, and data analysis. The role also assists with reception desk responsibilities and client interactions. Candidates should be proficient in office software, Salesforce, SAP, and Power Automate; possess strong communication, problem-solving, reporting, and English skills; and ideally have import/export and basic accounting knowledge.

Conduct AML/CTF compliance reviews across payment operations, including KYC/KYB, ongoing and enhanced due diligence, sanctions screening, PEP and adverse media checks, identity escalations, and source-of-funds reviews. Document findings in Salesforce, perform screening quality assurance, support compliance remediation and certifications, maintain SOPs, and train onboarding teams on compliance procedures and escalation criteria.

Manage global revenue operations supporting Marketing, Sales, and Customer Success. Responsibilities include maintaining Salesforce and sales databases, processing orders, producing reports and dashboards, monitoring KPIs, ensuring GTM process compliance, analyzing and correcting data, training sales teams, collaborating with CRM and BI teams, and using AI and automation to improve workflows and productivity.

Lead U.S. full-cycle recruitment across Finance, Sales, Technology, and specialized roles. Partner with hiring managers and business leaders, develop proactive sourcing strategies, conduct interviews, build talent pipelines, provide market insights, track recruiting metrics, and improve hiring effectiveness. The role requires independent ownership of recruitment activity, strong stakeholder management, advanced sourcing capabilities, and collaboration with a global Talent Acquisition team.

Lead QA automation across 5–7 retail-focused projects by mentoring engineers, reviewing frameworks and processes, defining automation strategy, improving coverage and stability, troubleshooting application and infrastructure issues, and driving CI/CD, UI, API, E2E, mobile, backend, and AI-assisted testing practices.

Provide bilingual Mandarin-English Tier 1 technical support across Nayax hardware and software products. Handle tickets, calls, and chats; triage and resolve common issues; document interactions; guide customers through troubleshooting; escalate complex cases to HQ and OEM teams; maintain knowledge-base content; meet SLA and quality targets; and coordinate regional support activities across China and global teams.

Drives regional sales growth for fintech payment solutions by developing strategic sales plans, managing client and partner relationships, expanding market presence, and overseeing product distribution. The role requires forecasting, KPI tracking, sales performance reporting, product demonstrations, negotiation, and cross-functional collaboration. Approximately 50% travel within the United States is required, primarily across a Midwest or West Coast territory.

Outbound and inbound prospecting to generate and qualify SMB sales opportunities, manage the full sales cycle, collaborate with Enterprise Sales, handle product/technical inquiries, maintain pipeline in Salesforce, and optimize sales processes while meeting KPIs.

Own North American partnership sales for unattended retail, amusement, and gaming markets. The Director will prospect and close net-new OEM, distributor, and operator business; manage channel partners; develop joint go-to-market strategies; represent Nayax at industry events; maintain Salesforce forecasts; and achieve territory quotas. The role requires approximately 50% domestic travel and collaboration with sales engineering, customer success, finance, product, and marketing teams.

Lead month-end and year-end close for AU/NZ entities, prepare statutory financial statements, manage audits, maintain balance sheet integrity and controls, support SOX testing, provide technical accounting guidance, oversee intercompany and tax reporting, and mentor junior finance staff while driving process improvements and automation.

Design and deliver large-scale infrastructure and automated production pipelines. Own and resolve complex technical issues, build CI/CD processes, manage AWS/EKS Kubernetes clusters, implement IaC with Terraform, and collaborate with development teams to ensure reliable 24/7 payment platform operations.