Business Operations Specialist

Job Posted 16 Days Ago Posted 16 Days Ago
Be an Early Applicant
Bellevue, WA
Entry level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
The Business Operations Specialist will ensure accuracy and efficiency in billing processes, generate invoices, resolve billing inquiries, and support customer onboarding documentation. This role requires strong MS Office skills, particularly in Excel, and effective communication with customers and cross-functional teams in a fast-paced environment.
Summary Generated by Built In

Company Description

Expeditors is a global logistics company headquartered in Seattle, Washington. A Fortune 500 company, Expeditors employs over 15,000 trained professionals in a worldwide network of over 250 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Cargo Signal, a wholly-owned subsidiary of Expeditors, offers global control and oversight of the location and condition of products moving through the supply chain. Through active, real-time monitoring using advanced cargo sensors, our team of security and logistics professionals keeps an eye on shipments in transit and takes steps to respond based on customer priorities.

Job Description

We are seeking a detail-oriented and organized Billing Specialist to join our team. In this role, you will play a crucial part in ensuring the accuracy and efficiency of our billing processes. Your primary responsibilities will include generating invoices and resolving billing inquiries. The ideal candidate has strong MS Office skills, especially Excel. Also required are excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels. Our work environment is team oriented and fast-paced, therefore a strong candidate must be able to prioritize their work, have a sense of urgency, and proactively communicate and resolve any errors. You'll have the opportunity to contribute to the success of a dynamic and innovative company. Come join our team and grow with us.

Major Duties and Responsibilities: 

Administration

  • Review and verify rates on invoices match customers’ rates
  • Submit daily invoices per customers’ requirements
  • Maintain an organized rate sheet and storage of customer scopes
  • Create reports for daily invoice reconciliation
  • Create customer accounts and billing rules in the Cargo Signal system
  • Provide monthly documentation to the tax team
  • Generate monthly sales commission report
  • Send remittance to Corporate Accounting as needed
  • Support Accounting Manager with miscellaneous projects

Customer Service

  • Support customers during the onboarding process by providing documentation required for vendor set up
  • Manage customer purchase orders and capture them on invoices per customer requests
  • Collaborate with the shipping, onboarding, and sales teams to understand billing requirements for new customers
  • Provide timely responses for invoice inquiries
  • Support Business Operations team as needed

Additional Expectations

  • Adhere to Expeditors accounting policies
  • Ability to learn and navigate new systems quickly
  • Demonstrates collaboration and team-building skills – with cross-functional teams of business
  • Utilizes critical thinking skills, assimilates, and recommends solutions rapidly—then delivers and institutes approach or fix
  • Strictly compliant to internal and external regulations
  • Follows all Cargo Signal and customer operating procedures
  • Meets company standards of 52 hours training per year per employee

Reporting Structure

The Business Operations Specialist reports directly to the Business Operations Supervisor, with a dotted line to the Accounting Manager.

Qualifications

  • Analytical with strong attention to detail
  • Excellent oral and written communication skills
  • Extremely strong ownership, time management, communication, and customer service skills
  • Has a demonstrated strong work ethic, and reliability
  • Previous experience with Windows based software, Outlook Email and various PC-based software programs including Data Entry skills
  • Outstanding MS Office, strong Excel skills
  • Power Query/Automate knowledge a plus

Additional Information

Expected hourly pay: $25.00.

Candidate may elect to work at one of the following Cargo Signal office locations:

  • Federal Way, WA (33940 Weyerhaeuser Way S, Federal Way, WA 98001)
  • Seattle, WA (1200 3rd Ave, Seattle, WA 98101)
  • Bellevue, WA (3545 Factoria Blvd SE, Bellevue, WA 98006)

Cargo Signal offers excellent benefits

  • Paid Vacation, Holiday, Sick Time 
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance 
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Top Skills

Excel
The Company
HQ: Seattle, WA
15,812 Employees
On-site Workplace
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.

We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

Similar Jobs

CNA Logo CNA

Property CAT Claims Director

Cloud • Insurance • Professional Services • Analytics • Cybersecurity
Hybrid
Seattle, WA, USA
7000 Employees
87K-178K Annually

PwC Logo PwC

Strategy& - Corporate Business Strategy Manager - Digital Value Transformation

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
Seattle, WA, USA
364000 Employees
100K-232K Annually

Snap Inc. Logo Snap Inc.

Manager, Trust & Safety Enablement

Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
5 Locations
5000 Employees
129K-228K Annually

tms Logo tms

Associate Category Manager

Agency • Gaming • Marketing Tech • Mobile • Analytics
Hybrid
Seattle, WA, USA
2300 Employees

Similar Companies Hiring

Coupa Software Thumbnail
Software • Logistics • Information Technology • Generative AI • Fintech • Business Intelligence • Analytics
Foster City, CA
2500 Employees
Cencora Thumbnail
Pharmaceutical • Logistics • Healthtech
Conshohocken, PA
46000 Employees
HERE Thumbnail
Software • Logistics • Information Technology
Amsterdam, NL
9000 Employees
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account