Business Operations Specialist - Victim Services
ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. Diversity & Inclusion, is simply who we are and what we do.
At ICF, we develop professional skills of service providers and professionals who support vulnerable, exploited, and victimized populations through training and technical assistance, effective management, and leadership institutes. Our subject matter experts are intentionally diverse and bring on-the-ground experience and responses to victims of mass violence, human trafficking, hate crimes, sexual assault, domestic violence, compassion fatigue/vicarious trauma, and community-based violence. What we do matters and that inspires us each and every day.
We are looking for a Business Operations Specialist to support our Federal contracts, particularly in the areas of subcontracting, procurement, invoice processing, and other business activities.
Applicants are required to obtain Public Trust Clearance.
Responsibilities
- Process consultant and subcontractor invoices.
- Setup and coordinate new consultant and subcontractor agreements; manage and track consultant/subcontractor invoices for numerous projects.
- Serve as a point of contact with independent consultants, vendors, project managers, and some federal clients.
- Serve as a liaison with ICF corporate business services (e.g., subcontracts, procurement, AP)
- Work on multiple projects, often juggling priorities and working with tight deadlines
- Create and edit correspondence documents, reports and presentations using Excel, PowerPoint, and Word
- Attend meetings and take meeting notes
- Participates in special projects as required
- Assist with developing schedules and timelines
Basic Qualifications:
- 3+ years of professional experience supporting subcontracts, invoices, and procurement activities, and operational components of projects
- Prior experience working in support of victim services programs
- US Citizenship is required per federal contract requirement.
- This position requires an OJP security clearance due to the handling of personally identifiable information (PII). Candidate must currently hold or be able to obtain clearance.
Professional Skills:
- Proficient in Windows PC environment, including Microsoft Office 365 applications
- Excellent communication skills, both written and oral
- Excellent client and customer service skills
- Communicates clearly and concisely and works well with all types of personalities
- Strong organizational and time management skills and extreme attention to detail
- Ability to work in a fast-paced environment
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Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.
Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$57,737.00 - $98,153.00
Nationwide Remote Office (US99)
What We Do
ICF is a global advisory and technology services company with approximately 9,000 employees in industries across the public and private sectors. For over 50 years, we’ve been helping clients take on some of the world’s most complex challenges to produce exceptional results. Our work is the catalyst to help shape the future for all.
Beyond our purpose-driven work, we invest in our employees and their experience with us. We have numerous options for healthcare and many additional benefits, including immediate access to 401k retirement matching and pet insurance. Our Employee Community Networks help members find support, belonging, and growth by enhancing internal networks and professional development. We offer paid volunteer time and match your donations. As learning is a never-ending journey, we offer tuition reimbursement, mentorship programs, communities of practice to contribute to and grow from, and memberships to LinkedIn Learning and Coursera. We aim to consider every aspect of how to invest in people so they can belong, grow, and thrive with us.
Why Work With Us
At ICF, we are a purpose-driven company with a strong culture and underlying values that prize diversity, opportunity, equality, and respect. We are not all the same. And that has always been our greatest strength. We are at our best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do th
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