Business Operations Sales Analyst

Posted 7 Days Ago
Be an Early Applicant
3 Locations
In-Office
Mid level
Artificial Intelligence • Computer Vision • Hardware • Robotics • Metaverse
The Role
Support Enterprise EMEA Sales by managing sales operations, order execution, demand planning, reporting, and customer issue resolution. Maintain data integrity using SAP, Vistex, Salesforce, and Excel, collaborate cross-functionally, and drive process improvements to ensure timely fulfilment and exceptional customer experience.
Summary Generated by Built In

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.

We are looking for a Business Operations Sales Analyst to support our Enterprise EMEA Sales team by ensuring smooth sales operations, accurate order execution, and high-quality customer support. You will act as a key link between Sales, Operations, and other internal teams to enable efficient processes and a phenomenal customer experience.

What You’ll Be Doing:

  • Sales Operations and Customer Support: Manage and resolve queries and issues for Enterprise customers across EMEA. Assist the Sales team with internal sales processes and systems, including account setup and follow-up, order processing and fulfilment, pricing, quotes, backend rebates and claims, and revenue management, ensuring accurate and timely execution.

  • Demand Planning and Order Fulfilment: Collect, review, and submit forecast. Review backlog and allocation in close partnership with the planning team. Work closely with operations, production, and warehouse teams to ensure customer orders are delivered in a timely manner.

  • Reporting: Create and maintain key operational reports, including shipping, backlog, and forecast reports, to provide clear visibility on performance, pipeline, and order status.

  • Data Tools and Automation: Use SAP, Vistex, Salesforce, Excel, and Agentic tools to manage data integrity, support analyses, and streamline analytical workflows and reporting.

  • Cross-Functional Collaboration and Process Improvement: Engage regularly with internal teams, including Sales, Account Management, Finance, Operations, Planning, and Warehouse, as well as external customers, to resolve issues and improve processes.

  • Process Improvement: Contribute to the ongoing development and continuous improvement of regional Sales Operations processes, helping to streamline workflows and enhance overall efficiency.

What We Need to See:
  • 3+ years’ experience in business operations, sales support, or customer service, ideally in the Enterprise sector and preferably within a leading high-tech company.

  • Bachelor’s degree or equivalent professional experience.

  • Excellent problem-solving abilities, strong attention to detail, and a customer-focused approach, with the ability to manage sophisticated tasks independently in a fast-paced environment.

  • A passionate great teammate with outstanding communication skills and a collaborative outlook, able to build positive relationships across internal partners and with external customers.

  • Strong organisational skills, effective time management, and the ability to prioritise tasks.

  • Proficiency in Microsoft Office Suite, SAP, Vistex, Salesforce, Excel, and a willingness and curiosity to learn new tools.

  • Willingness to travel occasionally for events and trainings (around 3% of the work year)

Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/ 

Skills Required

  • 3+ years experience in business operations, sales support, or customer service
  • Bachelor's degree or equivalent professional experience
  • Proficiency with SAP, Vistex, Salesforce, Excel, and Microsoft Office
  • Excellent problem-solving abilities, strong attention to detail, and customer-focused approach
  • Outstanding communication skills and ability to build relationships across teams and with customers
  • Strong organisational skills, time management, and ability to prioritise tasks
  • Willingness and curiosity to learn new tools
  • Willingness to travel occasionally for events and trainings (~3% of work year)
  • Experience in the Enterprise sector, preferably within a leading high-tech company

NVIDIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NVIDIA and has not been reviewed or approved by NVIDIA.

  • Equity Value & Accessibility Equity awards and a discounted ESPP are highlighted as core parts of total compensation, enabling employees to share in the company’s success. Stock-based compensation and the two-year lookback ESPP are consistently described as especially valuable.
  • Healthcare Strength Health coverage is portrayed as robust, with comprehensive medical, dental, and vision options alongside mental health support and on-site care resources. Employer HSA contributions and wellness perks reinforce the depth of the offering.
  • Retirement Support Retirement programs are depicted as strong, featuring a meaningful 401(k) match with Roth options and support for Mega Backdoor Roth contributions. These elements position long-term savings as a notable advantage of the total rewards package.

NVIDIA Insights

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The Company
HQ: Santa Clara, CA
21,960 Employees
Year Founded: 1993

What We Do

NVIDIA’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI — the next era of computing — with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, NVIDIA is increasingly known as “the AI computing company.”

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