Business Operations Product Manager

Posted Yesterday
Hiring Remotely in United States
Remote
85K-110K Annually
Mid level
Gaming • Software
The Role
Own Salesforce administration and operational infrastructure across commercial workflows, agreements, contracts, reporting, and integrations. Improve data integrity, automate processes, translate business requirements into technical specifications, and coordinate implementations with technical teams. Develop documentation, training, governance standards, dashboards, and AI-enabled workflows while partnering with leadership, Legal, and business stakeholders to improve operational efficiency and adoption.
Summary Generated by Built In

Business Operations Product Manager

Location: Remote

Reports To: President, Atari


About Us

Atari, one of the world's most iconic entertainment brands, is a pioneer in interactive entertainment. With operations spanning gaming, e-commerce, licensing, and hardware, Atari thrives at the intersection of innovation and legacy. Join our dynamic team and play a key role in shaping the financial health of our diverse business operations.


About the Role

Atari is seeking a highly organized, systems-minded Business Operations Product Manager to scale our operational infrastructure. Working across business operations, Salesforce administration, and systems implementation, you’ll partner with leadership and internal development teams to translate business needs into scalable processes, workflows, documentation, and technical requirements.

This is not a sales or business development role. You’ll own Salesforce administration, improve data integrity and operational efficiency, develop user training and documentation, and support the end-to-end commercial workflow from opportunities and agreements through contract execution and reporting.


What You'll Do

  • Serve as the primary Salesforce administrator, owning configuration, data integrity, user support, platform optimization, and the alignment of Salesforce data models, workflows, automation, and reporting with business processes.
  • Design, document, and continuously improve commercial processes and workflows across our media, entertainment, and IP businesses.
  • Own operational workflows for business opportunities, agreements, contracts, and related Salesforce records, partnering with Legal to improve contract review, approvals, execution, and post-execution tracking.
  • Manage and optimize integrations between Salesforce and related tools, including internally developed tools and repositories and third-party applications DocuSign, ensuring accurate agreement and contract data across systems.
  • Partner with senior leadership to identify operational bottlenecks, prioritize improvements, and implement scalable systems-based solutions.
  • Translate business requirements into prioritized specifications, implementation plans, testing criteria, and rollout documentation; facilitate collaboration between business stakeholders and technical teams throughout delivery.
  • Validate system functionality and business requirements during implementation and support successful adoption of new capabilities.
  • Define reporting and dashboard requirements for opportunities, agreements, contracts, approvals, execution status, and commercial performance.
  • Develop user documentation, training materials, governance standards, and best practices to drive Salesforce adoption, data quality, and operational compliance.
  • Support AI-enabled initiatives by defining use cases, documenting requirements, and helping operationalize AI-powered workflows.

What We're Looking For

  • 3 - 5 years of experience in business operations, or related functions, ideally in a fast-paced or growth-stage environment; games industry background a plus but not required.
  • 3 - 5 years of  hands-on Salesforce Administration experience is required. 
  • Proven ability to design, document, and improve business processes and operational workflows.
  • Experience translating business needs into clear technical requirements for development teams.
  • Experience creating user guides, training materials, and operational documentation.
  • Strong ownership mindset - comfortable identifying problems and building solutions. 
  • Proven proficiency with leveraging AI for efficiency and solutioning.
  • Ability to pull, clean, and analyze data, and communicate findings clearly to stakeholders at all levels.
  • Familiarity with legal workflows in business development organizations 
  • Excellent cross-functional communication skills and experience partnering with executive leadership. 

Target Salary: $85,000 - $110,000

Skills Required

  • 3-5 years of experience in business operations or related functions
  • 3-5 years of hands-on Salesforce Administration experience
  • Experience designing, documenting, and improving business processes and operational workflows
  • Experience translating business needs into technical requirements for development teams
  • Experience creating user guides, training materials, and operational documentation
  • Proficiency leveraging AI for efficiency and solutioning
  • Ability to pull, clean, and analyze data and communicate findings clearly
  • Familiarity with legal workflows in business development organizations
  • Excellent cross-functional communication and experience partnering with executive leadership
  • Games industry background
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The Company
HQ: New York, New York
815 Employees
Year Founded: 1972

What We Do

Atari is a multi-platform, global interactive entertainment and licensing company. The original innovator of video gaming, founded in 1972, Atari owns and/or manages a portfolio of more than 200 games and franchises, including world renowned brands like Asteroids®, Centipede®, Missile Command®, Pong®, Test Drive®, Backyard Sports®, Ghostbusters®, and Rollercoaster Tycoon®. Atari capitalizes on these powerful properties by delivering compelling games online (i.e. browser, Facebook® and digital download), on smartphones and tablets and other connected devices. The Company also develops and distributes interactive entertainment for video game consoles from Microsoft, Nintendo and Sony. As a licensor, Atari extends its brand and franchises into other media, merchandising and publishing categories. In 2018, Atari relaunched its hardware business with its first new game system in years, the Atari VCS. Atari is listed on NYSE Euronext Paris stock exchange.

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