Business Operations Commerce platform

Posted 5 Hours Ago
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Ramat Gan, ISR
In-Office
Mid level
Food
The Role
Support account managers and technical teams to onboard and integrate partners onto the Wolt Commerce and Wolt Drive platforms. Manage integrations, coordinate cross-functional stakeholders, monitor partner performance, identify operational risks, assist sales growth, and improve partner experience through project management and technical liaison work.
Summary Generated by Built In
About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

What you’ll be doing

Are you a service-focused Business Development /  Project Manager who’s looking for your next challenge? Does supporting business partners and creating new sales opportunities in one of Europe’s fastest-growing companies interest you? If so, then please read on!

We are looking for a strong operational capabilities with soft sales skills — a true multi-tasking generalist who can manage projects, handle contracts, work across multiple domains, and act as a versatile

Wolt is a Finnish technology company, and we’re best known for our food delivery platform. We have recently also started working with a wider variety of partners, such as grocery chains, retailers, and online pharmacies. Wolt Drive is a delivery-as-a-service segment, which experiences substantial growth, and serves as a perfect complement to our restaurant food operations - this would be a super exciting project to be a part of! 

As a Business Operations Commerce platform, you will serve as a key communicator between our local team and sales partners and Technical Account managers, ensuring the optimal success of Wolt and Wolt Commerce platform

What you’ll be doing
  • Assisting Account managers with sales growth on the market with existing partners, and creating an environment where merchants and customers enjoy their experience with Wolt Drive, ensuring timely follow-ups, and nurturing long-term client relationships.
  • Assisting with the onboarding of new partners to the Wolt ecosystem
  • Develop understanding of technical integrations and system connectivity.
  • Participate in integration discussions and implementation meetings with Technical Account Managers, developers, and external partners.
  • Act as the operational focal point during integration projects.
  • Ensure alignment between technical, operational, and commercial requirements.
  • Coordinate cross-functional stakeholders to ensure successful onboarding and integration of new partnersת, Identify operational risks, gaps, and dependencies during integration
  • Collaboration with Wolt Operations and Support teams to ensure top-class customer experience for Wolt Drive partners
  • Actively reaching out to potential new partners to help grow Wolt Drive’s partner base
  • Helping with the implementation of new features
  • Working with middleware partners (MWPs), including setup and monitoring
  • Monitoring small- and medium-sized business venues, identifying and addressing dead or problematic venues,
What we humbly expect from you
  • Experience working with technical integrations, APIs, or SaaS platforms.
  • Strong operational and project management skills.
  • Ability to communicate effectively with both technical and non-technical stakeholders.
  • Commercial mindset with the ability to balance business needs and operational requirements.
  • Prior experience in an Account management or customer service-focused role is a plus
  • Confidence in video calls and offline meetings
  • Excellent interpersonal skills, you will be interacting with a wide range of people
  • Structured, detailed, and service-oriented mentality
  • Experience working in a Google environment is a plus
  • Ability to take initiative and ability to get things done in a fast-paced environment
  • Fluency in Hebrew and English
Ready to Join Us?

If you’re excited to work in a high-growth environment, take ownership, and be part of a passionate, driven team, then click below to apply and start the conversation!

Please note that we do not accept applications via email. You must apply through our careers page.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Skills Required

  • Experience working with technical integrations, APIs, or SaaS platforms.
  • Strong operational and project management skills.
  • Ability to communicate effectively with both technical and non-technical stakeholders.
  • Commercial mindset to balance business needs and operational requirements.
  • Prior experience in an Account management or customer service-focused role.
  • Confidence in video calls and offline meetings.
  • Excellent interpersonal skills.
  • Structured, detailed, and service-oriented mentality.
  • Experience working in a Google environment.
  • Ability to take initiative and get things done in a fast-paced environment.
  • Fluency in Hebrew and English.

Wolt Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolt and has not been reviewed or approved by Wolt.

  • Equity Value & Accessibility Corporate postings highlight equity as part of the compensation package, offering ownership potential alongside salary and benefits. Mentions of stock in certain locations indicate accessible participation beyond base pay.
  • Leave & Time Off Breadth Job materials describe generous vacation allowances and strong time‑off policies in several markets. A global parental‑leave policy with top‑ups beyond statutory levels is also cited.
  • Wellbeing & Lifestyle Benefits Materials describe wellness support such as an Employee Assistance Program, fitness or sports perks, and product credits or discounts. Country‑specific allowances and perk platforms add practical lifestyle value in some locations.

Wolt Insights

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The Company
HQ: Helsinki
8,287 Employees
Year Founded: 2014

What We Do

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.

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