Business Operations & Client Manager Experience

Posted Yesterday
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Bengaluru North, Yelahanka, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Agency • Professional Services
The Role
Oversee daily business operations, manage client relationships, coordinate recruitment projects, and ensure timely position closures. Partner with recruiters to resolve bottlenecks, retain existing clients, generate new business, pitch services, negotiate terms, and close deals. Track business performance, revenue, and client satisfaction while maintaining company processes and pursuing growth targets.
Summary Generated by Built In
About the Role:

We are seeking a proactive and results-driven professional to oversee day-to-day business operations, manage client relationships, and drive new business opportunities. The role requires balancing client servicing with business development while ensuring that recruitment mandates are executed and closed within agreed timelines.

Key Responsibilities:
  • Act as the primary point of contact for clients, ensuring timely communication and service delivery.

  • Oversee ongoing recruitment projects and ensure closure of positions as per client requirements.

  • Coordinate with internal recruiters to track progress and resolve bottlenecks.

  • Maintain and strengthen relationships with existing clients to ensure repeat business.

  • Generate new business opportunities by identifying prospects, networking, and pitching services.

  • Create proposals, negotiate terms, and close new client deals.

  • Provide regular reports on business performance, revenue, and client satisfaction.

  • Ensure smooth day-to-day operations and adherence to company processes.



RequirementsDesired Skills & Qualifications:
  • Bachelor’s/Master’s degree in Business, HR, or related field.

  • 2–4 years of experience in recruitment agency operations, client servicing, or business development.

  • Strong client relationship management and communication skills.

  • Ability to multitask and manage multiple recruitment projects simultaneously.

  • Negotiation and business development acumen.

  • Goal-oriented, proactive, and comfortable working with targets.



BenefitsWhat We Offer:
  • Opportunity to play a key role in shaping business growth.

  • Attractive salary + performance-based incentives.

  • Career progression into senior leadership roles.

  • Collaborative and growth-oriented work environment.



Skills Required

  • Bachelor's or Master's degree in Business, HR, or a related field
  • 2-4 years of experience in recruitment agency operations, client servicing, or business development
  • Strong client relationship management and communication skills
  • Ability to multitask and manage multiple recruitment projects simultaneously
  • Negotiation and business development skills
  • Goal-oriented, proactive, and comfortable working with targets
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The Company
13 Employees
Year Founded: 2019

What We Do

Kawen Manpower is an India-based recruitment and workforce-solutions company that connects employers with candidates across multiple sectors and Indian cities. Its services include talent acquisition, recruitment, staffing, workforce organization, HR consultancy, and placement support. The company uses employer and candidate portals and provides customized, technology-enabled solutions to help organizations build teams and jobseekers find meaningful career opportunities efficiently and responsibly.

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