Lithic creates card issuing and payment infrastructure for technology companies that just works. We help some of the world’s fastest-growing digital banks, fintech companies, and software companies process billions in transactions annually.
Lithic is hiring for a Business Operations Associate to execute projects that improve how we operate and scale. You'll work across teams to solve complex problems and drive measurable outcomes on strategically important initiatives.
This role is designed for someone early in their career with a high motor, hunger to learn, and clear ambition. You'll gain deep understanding of the fintech ecosystem while working on cutting-edge problems in payments, stablecoins, and AI.
What You'll Do- Own strategic projects end-to-end: devise strategy, execute, and deliver results
- Assist in building new business lines and launching initiatives from concept to completion
- Help drive high-stakes initiatives across product, partnerships, and go-to-market
- Solve complex problems that require coordination across multiple teams
- Use data and analytics to measure progress and adapt approach
- 0-3 years of experience in operations, consulting, startups, or fintech
- Clear written and verbal communication skills
- Ability to learn technical concepts quickly and make sound decisions with incomplete information
- Get things done mentality: You break down problems, find solutions, and execute without extensive oversight
- Team player who jumps in where needed and collaborates effectively across functions
- Comfort working in ambiguous environments where problems aren't clearly defined
- Analytical ability with proficiency in SQL and Excel
- Track record of completing projects independently and delivering results
The annual US salary range for this role is $60,000 - $100,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
- Health, vision, and dental insurance; HSA Contribution Match
- Unlimited PTO
- 401(k) match
- Voluntary Life Insurance and AD&D
- 3% cashback on all Privacy purchases
- 12-weeks fully paid parental leave
- Work From Anywhere: work from anywhere in the world 4-weeks each year
- 5-Year Fully Paid 4-Week Sabbatical Program
We believe in-person collaboration boosts creativity, communication, and agility, which are key to our growth. Employees in the NYC area are asked to work from our SoHo office three days a week - Tuesdays and Thursdays are core in-office days - the third is flexible.
In-office employees receive:
- Commuter benefit
- Free lunch every Tuesday and Thursday
Top Skills
What We Do
Before Lithic, we started Privacy.com in 2014 to build the safest and easiest way for consumers to pay online. We worked with a legacy issuer processor and it took us over a year to launch our card program. Even after we were up and running, scaling and ongoing maintenance were a pain—batch processing delays, scheduled downtime windows, and black-box systems we couldn't debug.
From this experience, we learned firsthand that the financial services supply chain is broken—in the United States, the industry is still dominated by 30-year-old companies that run on mainframes.
So we built Lithic, the issuing and processing infrastructure we always wanted, with developer-friendly, modern, well-documented APIs, insanely fast speed-to-market, and flawless reconciliation—purpose built to give card issuers extremely high levels of observability, control, and flexibility over their card programs. We own the entire technical stack: direct connections to Visa, Mastercard, and Amex, our own authorization engine delivering sub-100ms responses, an immutable ledger system, and real-time webhooks for every transaction event.
Today, we power card programs for 100+ innovative companies including Mercury and Privacy.com—maintaining 99.99+% uptime without maintenance windows while processing billions in payment volume. And we're just getting started.
Lithic currently has 150+ employees in 26 states and 6 countries, with an HQ in NYC, backed by Bessemer, Index, and Stripes.
Why Work With Us
Our team is at the center of everything we do. But we know that work isn't everything, we value flexibility and quality benefits. We strive to be a place where you know your ideas are always heard, you and your teammates learn from each other and make each other better, and you know your work is impacting users and the industry at large.
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