Business Operations Associate

Reposted 6 Days Ago
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DKI Jakarta
In-Office
Mid level
eCommerce • Logistics • Sales
The Role
The Business Operations Associate will analyze data and improve business metrics through dashboard design, project management, and process enhancements.
Summary Generated by Built In

Job Descriptions:

  • Gather, analyze, and interpret data related to the business metrics and operations which consist of supervising the design and enhancement of dashboards and data visualizations for various departments, setting  the data logic and ensuring dashboards align with business objectives, and regularly assessing dashboard effectiveness and implementing improvements.
  • Identify bottlenecks, inefficiencies, and potential improvements operations through data-driven insights, collaborating with cross-functional teams to implement solutions.
  • Lead data-driven projects that improve operational processes, including creating timelines, tracking progress, and communicating results to stakeholders.
  • Gather and analyze feedback (e.g., NPS) from learning centers and report findings to management.
  • Conduct SOP & QA Framework and audit execution with Manager and related stakeholders
  • Manage operational improvement projects to increase company competitive advantage.

Requirements:

  • Bachelor’s degree in Data Science, Business Analytics, Engineering or a related field.
  • Proven experience in data analysis, project management, ideally with operations and business metrics
  • Proficiency in data analysis tools (Excel, Looker Studio, etc) and experience with data visualization platforms.
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Excellent communication skills and the ability to convey data-driven insights to both technical and non-technical stakeholders.
  • Advance knowledge in continuous improvement/process excellence with PDCA + 8 Step Problem Solving or Lean Six Sigma approach is a plus

Top Skills

Excel
Looker Studio
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The Company
HQ: South Jakarta, Jakarta
1,303 Employees
Year Founded: 2017

What We Do

In 2020, Seven Retail was established as a House of Brands, integrating multiple business units under one cohesive strategy for lifestyle, F&B and education. Each new venture is meticulously crafted to become a leader in its category, maintaining the company's commitment to quality, accessibility, and aggressive innovation.

We are on a mission to make high-quality, exceptional lifestyle experiences accessible, helping people get more out of their paycheck so everybody can experience a higher standard of living.

Over 200 outlets to date with +1 new store added every other day. Creating several new brands into new categories every single year.

We rapidly iterate, constantly reinvent, and obsessively experiment when it comes to product innovation and consumer experience.

Check out our website and come experience our brands for yourself!

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