Arrow’s Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets. Please read more about us https://www.arrow.com/ecs/es
Join ArrowSphere and take part in an exciting platform development project!
ArrowSphere is a cloud management and distribution solution offered by Arrow ECS. It simplifies the complexity of delivering multi-cloud software and solutions by integrating major providers such as Microsoft, AWS, and IBM, serving 27 Arrow entities.
Within the FinOps team, you will join the Billing division, composed of 7 collaborators. You will work closely with various cross-functional teams (developers, data scientists, etc.).
As a Business Operations Analyst, you play a crucial role in ensuring the availability, reliability, and accuracy of data provided in the form of billing statements.
Principal Accountabilities:
1. Billing-related tasks:
· Participate in the delivery of billing.
· Handle any data errors or reported issues, resolve support tickets, etc., to improve the quality and timeliness of billing delivery.
2. Billing process improvement:
· Identify areas for improvement and propose solutions.
· Enhance Excel files: reconciliation files, detailed breakdown files of monthly billing…
· Assist the team, if necessary, in finding and resolving discrepancies in reports and/or daily data.
· Analyze business needs and translate them into functional specifications for automation.
3. Collaborate with technical teams to implement solutions:
· Interact with data scientists, developers, and company stakeholders to resolve various data or other issues.
· Communicate with these teams to create and/or improve reports that help anticipate potential data problems.
4. Participate in creating workflow documentation
What we are looking for:
- Proficiency in Excel
- Analysis, synthesis, communication
- Autonomy and a team spirit
- Ease in creating/improving documentation
- Proficiency in French and English
- Knowledge of Jira, Confluence would be an advantage
Do you see yourself as our future colleague? If yes – send us your application
Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.
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Location:MA-Casablanca, Morocco (Boulevard Al Quods)Time Type:Full timeJob Category:Business SupportSkills Required
- Proficiency in Excel
- Ability to analyze, synthesize, and communicate findings
- Autonomy and teamwork
- Ability to create and improve documentation
- Proficiency in French and English
- Knowledge of Jira and Confluence
Arrow Electronics, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow Electronics, Inc. and has not been reviewed or approved by Arrow Electronics, Inc..
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Healthcare Strength — Healthcare offerings are positioned as robust, with multiple medical plan options and access to telemedicine, EAP, and wellbeing programs. Income-banded premium support is described as helping keep the base plan more affordable for lower earners.
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Leave & Time Off Breadth — Time-off programs include unlimited PTO for U.S. salaried employees alongside accrual-based vacation and sick programs for hourly staff. Paid parental leave is described as available with a defined fully paid period for new parents.
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Parental & Family Support — Family-focused supports include subsidized back-up childcare and eldercare days and dependent-care spending options. These offerings add practical value beyond base pay, particularly for caregivers.
Arrow Electronics, Inc. Insights
What We Do
A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.
Why Work With Us
Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!
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