Business Operations Analyst

About us

Arrow’s Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.

What you will be doing at Arrow

As a Business Operations Analyst (Product Catalogue Analyst), you will be responsible for managing the Arrow EMEA repository of vendor products by ensuring product information is accurate, complete, and up to date. You will work closely with cross-functional teams to maintain data quality, support business operations, and contribute to continuous process improvements.

Your key responsibilities will include

• Uploading and keeping up-to-date catalogues and price lists received from vendors

• Identifying & classifying segmentation, product line and granularity of items

• Aligning workload activities with financial calendar period and vendors’ closing period

• Enriching item lines with specific logistic elements (weight, size…)

• Being a key user on gap analysis for new release/platform improvements

• Cooperating with other teams like Operations, Sales, Finance, Business Analysts & IT regarding compliance and legal topics

• Preparing and analyzing reports

• Monitoring the quality of data

• Establishing and maintaining profitable relationships with vendors

• Updating Arrow Product Catalog and ensuring data is accurately entered in terms of product classification, prices, lifecycle etc.

• Offer support for inquiries originating from sales, operations and other colleagues from Arrow

• Participating in User Acceptance Testing (UAT) sessions when required.

What we are looking for

• A four-year degree and 1–2 years of related experience, or a two-year degree with equivalent related experience.

• Fluent English skills, both written and verbal.

• Excellent analytical skills.

• Advanced Microsoft Excel skills (including Pivot Tables and VLOOKUP).

• High level of ownership and accountability for assigned tasks.

• Strong communication skills with a proactive, can-do attitude.

What’s in it for you?

• Full Permanent contract

• Social advantages: CNSS, CIMR, health insurance

• Comprehensive initial training on ERP systems and IT product classification

• Interesting career development opportunities in a fast-growing environment

• A dynamic workplace with a friendly atmosphere and a healthy work-life balance

• Working within an international organization, recognized worldwide in its sector.

Do you see yourself as our future colleague? If yes, send us your application and CV in English now!

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