About Finix
Finix is hiring a Business Operations Analyst who will report directly to the VP of Finance. This role will operate as a true generalist, owning complex problems across Finix, starting with loss recovery operations and risk management. Finix operations include analyzing and facilitating money movement from the transaction to the settlement of funds to multiple parties. You'll build the models, reporting, and recovery workflows, expanding to broader Finance and cross-functional projects over time.
The Business Operations Analyst will drive initiatives and manage a constantly changing portfolio of projects that require attention to detail and flawless execution. The right candidate is comfortable wearing multiple hats in a fast-paced and high-pressure environment.
This is an in-office role.
You Will:
- Research, develop, and deliver special projects and strategic business initiatives under the guidance of the Head of Finance and other senior leadership
- Retrieve, synthesize, model and analyze data to drive financial decision-making
- Organize meetings around specific issues and record decisions and action items
- Scale the financial operations infrastructure, including cash management, accounting function, and disputes win rate optimization
- Work with the finance team to track reserve levels across the merchant portfolio and coordinate with the transaction monitoring team on managing settlement releases
- Own the receivables function in order to trace failed money movement across systems, size company risk exposure, and support transaction reconciliation
- Partner with risk, legal, and customer-facing teams to drive recovery outcomes
- Identify process gaps across loss recovery workflows and recommend product solutions
- Be ready to take on high-priority ad-hoc projects on behalf of the Head of Finance
You Have:
- 2+ years of experience in investment banking, management consulting, business operations or strategy & operations role at a high-growth company
- Strong analytical and structured problem-solving skills
- Advanced Excel proficiency; you build models from scratch
- Ability to thrive in a fast-paced environment with minimal guidance and can adapt quickly to changing demands of the business in light of ambiguity
- Outstanding communication skills in both written and verbal form
- Demonstrated ability to research topics and synthesize complex information
- Proven experience managing multiple projects and priorities concurrently
- Insatiable curiosity and an unstoppable drive to succeed
- Flexible attitude with a growth mentality and the ability to rapidly action feedback
Nice to Have:
- Experience in payments, fintech, or financial services, particularly in credit risk, collections, or fraud operations
- Experience with ACH workflows, chargeback mechanics, or reserve management
- SQL proficiency
Skills Required
- 2+ years of experience in investment banking, management consulting, business operations, or strategy & operations at a high-growth company
- Strong analytical and structured problem-solving skills
- Advanced Excel proficiency; build models from scratch
- Ability to thrive in a fast-paced environment with minimal guidance and adapt quickly to changing demands
- Outstanding written and verbal communication skills
- Demonstrated ability to research topics and synthesize complex information
- Proven experience managing multiple projects and priorities concurrently
- Insatiable curiosity and a strong drive to succeed
- Flexible attitude with a growth mentality and ability to rapidly action feedback
- Experience in payments, fintech, or financial services, particularly in credit risk, collections, or fraud operations
- Experience with ACH workflows, chargeback mechanics, or reserve management
- SQL proficiency
What We Do
Finix is on a mission to create the most accessible financial services ecosystem in history. To do so, we are building the global operating system for fintech, starting with payments. Since 2015, we’ve been busy creating a payments management solution specifically for SaaS platforms—from startups to publicly traded companies—that want to earn more revenue, reduce churn, and delight customers. With one developer-friendly API, Finix helps companies accept payments, manage payouts, and onboard merchants—all in the same place. Finix offers everything SaaS companies need to build a world-class payments solution.
Why Work With Us
Our diverse team of fintech professionals is dedicated to building accessible payments tools that democratize financial access. From employee development to customer success, we believe in the campsite rule—“leave it better than you found it”—ensuring every client and Finixian is better after working with us.
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