SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SR. BUSINESS OPERATIONS ANALYST (STARLINK)
Starlink, our revolutionary satellite constellation, delivers low-latency broadband internet worldwide. We are looking for a Sr. Business Analyst to own analysis of data and trends across all Broadband business metrics, globally—surface issues and opportunities, and innovate uses of AI to make that work faster, sharper, and more scalable. You will turn complex operational and commercial data into clear recommendations that influence leaders and support the rapid growth of Starlink.
This role is part of a high-velocity organization with extremely high expectations.
RESPONSIBILITIES
- Convert Broadband operational data into the few vital metrics that show contribution to results—not activity—so leaders can see what is working, what is not, look around the corners, and identify where scarce time and attention should go
- Build and maintain the vital metrics and dashboards needed to see Broadband health clearly and cross functionally (growth, revenue, usage, operations, customer, and related signals
- Innovate uses of AI to assist analysis, monitoring, reporting, and decision-making—automate the repetitive, elevate the insight
- Translate findings into concise, executive-ready recommendations delivered proactively, in support of the overall strategy
BASIC QUALIFICATIONS
- Bachelor’s degree
- 5+ years of professional experience in reporting and analytics within customer operations, manufacturing, quality, human resources, purchasing, operations, cost accounting, supply chain management, or consulting
- 3+ years of professional experience building required datasets to create and manage dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
- 3+ years of professional experience in at least one analytics language (e.g. Python, R, SQL)
- 1+ years of experience leading projects
PREFERRED SKILLS AND EXPERIENCE
- Bachelor’s degree in business, supply chain, management information systems, computer science, engineering, or economics discipline
- Advanced SQL proficiency (i.e. advanced joins, views/table distinctions, and basic query optimizations)
- Advanced understanding of database structures, query optimizations, ETL development
- Experience automating analytics tasks (i.e. intermediate coding skills in VBA, Python, C#, etc.)
- Hands-on use of AI / LLM tools to accelerate analysis, reporting, or operations (not just curiosity)
- Experience with broadband, telecom, satellite, or high-growth subscription business metrics
- Start-up, consulting, or other demonstrated experience in a high-growth, fast-paced, rapidly changing environment
- Strong project management and self-directed prioritization skills
- Exceptional ability to communicate technical concepts to non-technical audiences at all organizational levels
- Ability to develop and maintain strong relationships across disciplines and with multiple levels of management
ADDITIONAL REQUIREMENTS
- Must be willing to work long hours and weekends as needed
- Travel to be in person with teams at other sites at least 1 week per month
Pay Range:
Level 3: $120,000.00 - $170,000.00
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].
Skills Required
- Bachelor's degree
- 5+ years of professional experience in reporting and analytics within customer operations, manufacturing, quality, human resources, purchasing, operations, cost accounting, supply chain management, or consulting
- 3+ years of professional experience building datasets and managing dashboards using data visualization tools such as Tableau, Power BI, or Looker
- 3+ years of professional experience using at least one analytics language such as Python, R, or SQL
- 1+ years of experience leading projects
- Bachelor's degree in business, supply chain, management information systems, computer science, engineering, or economics
- Advanced SQL proficiency, including advanced joins, views and table distinctions, and basic query optimization
- Advanced understanding of database structures, query optimization, and ETL development
- Experience automating analytics tasks using VBA, Python, C#, or similar coding tools
- Hands-on experience using AI or LLM tools to accelerate analysis, reporting, or operations
- Experience with broadband, telecommunications, satellite, or high-growth subscription business metrics
- Start-up, consulting, or other experience in a high-growth, fast-paced, rapidly changing environment
- Strong project management and self-directed prioritization skills
- Exceptional ability to communicate technical concepts to non-technical audiences
- Ability to develop and maintain strong relationships across disciplines and management levels
- Willingness to work long hours and weekends as needed
- Willingness to travel to other sites at least one week per month
SpaceX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SpaceX and has not been reviewed or approved by SpaceX.
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Equity Value & Accessibility — Equity grants are a core part of total compensation, with periodic company-run tender offers that create liquidity before any public listing. These mechanisms can make the equity component feel materially valuable in practice.
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Healthcare Strength — The package includes comprehensive medical, dental, and vision coverage, with on-site clinics and health resources at major sites. This breadth of coverage is presented as a strong element of the offering.
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Wellbeing & Lifestyle Benefits — Major locations feature on-site amenities such as fitness facilities, food/coffee, clinics, and other conveniences. These lifestyle perks enhance day-to-day value alongside cash and equity.
SpaceX Insights
What We Do
SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary. SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.
