The Business Analyst is responsible for supporting multi functions in Indonesia through project management, data extraction and analysis, developing reports on performance measurement objectives and KPIs, using Business Intelligence tools and SQL, identifying improvement opportunities, and generating insights that optimize efficiency, quality, and customer experience.
This role is also critical to support and project manage strategic initiatives with regulators, external partners as well as to drive broader Indonesia-wide strategic program
Responsibilities
- Lead and project manage initiatives involving regulatory bodies (including OJK and other relevant Indonesian regulators) as well as overall Indonesia strategic initiatives, ensuring timely delivery and cross-functional alignment.
- Conduct in-depth market research and competitive analysis to identify trends, opportunities, and threats;
- Build and analyze business (sales, operations, and services) performance data to present data-driven reports and recommendations that guide the decision-making and actions of the business team, using graphics, visualizations, and other effective means to communicate findings clearly and concisely;
- Collect information to find improvement opportunities, including monitoring the impact of training;
- Make recommendations on how to improve results based on data analysis and a deep understanding of how our business model, product and processes work;
- Measure and monitor Indonesia OKR (objective key results)
- Manage multiple requests and prioritize report generation; and
- Drive all actions/initiatives that will unlock greater business opportunities.
Requirements
- Bachelor’s degree in Industrial Engineering, Business Administration, Finance, or Data Analytics
- Willing to work on-site in Jakarta;
- MUST HAVE strong business acumen with a proven 5+ years professional experience - it’s a plus if you are from financial institutions;
- MUST HAVE strong project management with a proven 3+ years track record
- Analytical thinking and Problem-solving skills to analyze data, identify inefficiencies, and propose data-driven solutions for improvement, and to work with large and complex datasets;
- Exceptional communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels in English and Indonesian;
- Plus: Advanced knowledge of SQL, Data visualization software (Hex, Power BI, Looker, Tableau), Excel and Google Sheets skills;
- Plus: Basic hands-on programming skills, added advantage to have one or more programming languages such as Java, Python, PHP, or similar;
- Must be detail-oriented, process-oriented, and comfortable working in a fast-paced environment; and
- Startup experience is a plus.
Benefits
- 100% Company Funded : Private Health Insurance for employee and immediate family
- 20 days vacation
- Phone finance, headphone, home office equipment and wellness perks.
- USD$2,000 annual co-working travel benefit
- USD$2,000 annual professional development benefit
- USD$500 annual wellness benefit
Skills Required
- Bachelor's degree in Industrial Engineering, Business Administration, Finance, or Data Analytics
- 5+ years professional experience related to business analysis
- 3+ years project management experience
- Analytical thinking and problem-solving skills
- Exceptional communication and interpersonal skills
- Advanced knowledge of SQL
- Data visualization software skills
- Basic programming skills in Java, Python, PHP or similar
- Detail-oriented and process-oriented
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
