Business Operations Analyst

Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you’re curious, bold, and excited to help shape a borderless financial future, we’d love to talk.

We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.

Rain is looking for a Business Operations Analyst to be the engine behind our partner onboarding and regulatory workflows. In this role, you’ll own the end-to-end process for partner questionnaires, due diligence packages, and regulatory/operational forms—driving accuracy, speed, and cross-functional coordination so we can ship partnerships faster.

• Own completion, submission, and tracking of partner questionnaires, network forms, and vendor onboarding packets; manage signatures, evidence, and deadlines

• Coordinate inputs across Legal, Compliance, Risk, Finance, Engineering, and Product; translate technical concepts into clear, consistent responses

• Build and maintain a single source of truth; continuously improve templates to reduce cycle time and errors

• Stand up lightweight reporting and dashboards for pipeline, SLAs, blockers, and renewals; communicate status updates proactively to stakeholders

• Support broader BizOps: process mapping, policy documentation, light analyses, contract tracking, and ad-hoc projects

• 1+ years of experience in business operations, partner operations, compliance operations, or similar at a fintech, payments, or B2B SaaS company

• Meticulous attention to detail and exceptional written communication; you can turn messy inputs into precise, audit-ready responses

• Strong project management—owning timelines, driving cross-functional alignment, and hitting SLAs without hand-holding

• Familiarity with concepts like KYC/KYB, AML, information security controls, and vendor risk; comfort working with legal/compliance documentation

• Tool fluency: Google Workspace, spreadsheets, e-signature, ticketing tools (linear), and the ability to quickly learn new systems

• Experience with card issuing, payment networks, cross-border payments, or stablecoins

• Experience building response libraries/knowledge bases and automating workflows

• Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off.

• Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you’d like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment.

• Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.

• Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.

• Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success.

• Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing.

• Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!

• Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.