Business Operations Analyst

Reposted 13 Days Ago
New York, NY
In-Office
60K-90K
Junior
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
Rain is building the global payments infrastructure for the stablecoin era.
The Role
The Business Operations Analyst will manage partner onboarding processes, coordinate across departments, improve reporting templates, and support broader business operations initiatives.
Summary Generated by Built In

Overview

At Rain, we’re rebuilding the global financial pipes money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. If you’re curious, bold, and excited to help shape a borderless financial system, we’d love to talk.

Our Ethos

Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what’s broken without waiting, chase trends before they peak, and remember to have fun through it all.

What we're looking for

Rain is looking for a Business Operations Analyst to be the engine behind our partner onboarding and regulatory workflows. In this role, you’ll own the end-to-end process for partner questionnaires, due-diligence packages, and regulatory/operational forms—driving accuracy, speed, and cross-functional coordination so we can ship partnerships faster.

What You'll Do

  • Own completion, submission, and tracking of partner questionnaires, network forms, and vendor onboarding packets; manage signatures, evidence, and deadlines.

  • Coordinate inputs across Legal, Compliance, Risk, Finance, Engineering, and Product; translate technical concepts into clear, consistent responses.

  • Build and maintain a single source of truth; continuously improve templates to reduce cycle time and errors.

  • Stand up lightweight reporting and dashboards for pipeline, SLAs, blockers, and renewals; communicate status updates proactively to stakeholders.

  • Support broader BizOps: process mapping, policy documentation, light analyses, contract tracking, and ad-hoc projects.

What you will bring to Rain

  • 1+ years of experience in business operations, partner operations, compliance operations, or similar at a fintech, payments, or B2B SaaS company

  • Meticulous attention to detail and exceptional written communication; you can turn messy inputs into precise, audit-ready responses.

  • Strong project management—owning timelines, driving cross-functional alignment, and hitting SLAs without hand-holding.

  • Familiarity with concepts like KYC/KYB, AML, information security controls, and vendor risk; comfort working with legal/compliance documentation.

  • Tool fluency: Google Workspace, spreadsheets, e-signature, ticketing tools (linear), and the ability to quickly learn new systems.

Desirable but not mandatory

  • Experience with card issuing, payment networks, cross-border payments, or stablecoins.

  • Experience building response libraries/knowledge bases and automating workflows.

Benefits

Our team works hard, so we make sure our benefits do too. Here’s what you can expect as a Rainmaker:

  • Top-tier coverage: We cover 95% of Medical, Dental, and Vision premiums.

  • 401(k) with matching: Invest in your future, just like we’re investing in ours.

  • Ownership that matters: Every team member gets equity because we believe in building together.

  • Work your way: Flexible hybrid setup with a prime SoHo office for NYC-based teammates.

  • Unlimited PTO: Because time to rest and reset is just as important as time to ship.

  • Product-first perks: Monthly budget to test our cards and features like a real user.

  • Wellness support: Monthly stipend to spend on fitness, therapy, or whatever keeps you thriving.

  • Home office setup: One-time stipend to create a space that works for you.

  • Team connection: Frequent company events, team dinners, and offsites to stay connected.

Compensation will vary based on experience from $60,000-$90,000

Top Skills

E-Signature
Google Workspace
Spreadsheets
Ticketing Tools

What the Team is Saying

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Christy
Miles
David
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The Company
HQ: New York, NY
40 Employees
Year Founded: 2021

What We Do

Our technology makes it easy for companies—from fast-growing startups to global fintechs—to integrate stablecoins into their products, platforms, and payment flows. Whether they’re launching a credit card program, enabling cross-border payments, or embedding wallets, Rain builds the tools to do it fast, flexibly, and compliantly.

We’re built for the next generation of global finance. Our infrastructure combines the stability of trusted payment networks with the power of Web3—multi-chain support, 7-day-a-week settlement, and seamless stablecoin interoperability. We help companies unlock real-world use cases for digital assets without the regulatory headaches or crypto complexity.

Rain is a Visa Principal Member and is trusted by over 130 organizations worldwide. We’ve processed hundreds of millions of dollars in transactions across 150+ countries—and we’re just getting started.

If you’re excited about building the future of payments, we’re always looking for more Rainmakers to help us make money move—instantly, globally, and securely.

Why Work With Us

Rain is building frontier fintech at a moment of real regulatory clarity, which has unlocked a massive new market for stablecoins. Backed by top institutional and crypto-native investors, we’re a lean team with a big mission. All Rainmakers take on real ownership, tackle complex problems, and have fun doing it.

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Rain Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 4 days a week
Company Office Image
HQNew York Headquarters
Our NYC office is located in the heart of Soho. We're surrounded by great shops, cafes, and restaurants, and conveniently located near multiple express and local subways.

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