Develop and manage operational monitoring initiatives, including the establishment of data requirements, performance baselines, and monitoring thresholds.
Conduct monthly analyses to identify operational anomalies, control deficiencies, financial leakage, and areas of potential risk.
Investigate identified issues, perform root cause analysis, and quantify their financial and operational impact.
Prepare monthly monitoring reports and actionable insights for the CEO and relevant business stakeholders.
Recommend corrective actions, coordinate with relevant business owners, and monitor implementation through to resolution.
Identify opportunities to automate recurring monitoring and reporting activities using SQL, Business Intelligence (BI), and AI-driven tools.
Collaborate with Anti-Fraud, Business Process Management (BPM), Project Management Office (PMO), Payments, and BI/Data teams to support investigations and operational improvements within established areas of responsibility.
Requirements
Minimum of 2 years of relevant experience in operations analytics, payments, fraud or risk analytics, internal audit, financial planning and analysis (FP&A), or consulting.
Experience within the financial services or fintech industry will be considered a strong advantage.
Strong SQL proficiency and advanced knowledge of Microsoft Excel or Google Sheets.
Experience with Power BI is preferred; knowledge of Python will be considered an advantage.
Demonstrated ability to analyse, reconcile, and interpret complex data from multiple sources.
Interest in leveraging AI and automation technologies to improve operational processes and analytical efficiency.
Ability to handle sensitive and confidential information with discretion.
Fluency in English, both written and verbal.
Applicants must be eligible or have legal authorization to work in the country where the position is based.
Benefits
- Hybrid
Work Model (2 days working from home)
- Wolt
Meal Allowance
- Comprehensive
Health Insurance
- Provident
Fund (Upon completion of the trial period)
- Summer
Short Fridays (August)
- Additional
Paid Annual Leave (up to 30 days, based on years of service)
- Birthday Leave
- Udemy
Business access
- Gym Membership
- Referral
Bonus Program
- Visa
Sponsorship and Relocation Assistance
Skills Required
- Minimum 2 years of relevant experience in operations analytics, payments, fraud or risk analytics, internal audit, FP&A, or consulting
- Experience in financial services or fintech
- Strong SQL proficiency
- Advanced knowledge of Microsoft Excel or Google Sheets
- Experience with Power BI
- Knowledge of Python
- Ability to analyze, reconcile, and interpret complex data from multiple sources
- Interest in using AI and automation technologies to improve operational processes and analytical efficiency
- Ability to handle sensitive and confidential information discreetly
- Fluency in written and verbal English
- Legal authorization to work in the country where the position is based
What We Do
HFM is an internationally acclaimed, regulated multi-asset broker serving retail and institutional clients worldwide. The company provides online trading services and platforms across forex, contracts for difference (CFDs), futures, commodities, stocks, and indices. Its offering emphasizes competitive trading conditions, innovative tools, partner support, and access to multiple global markets through its financial technology infrastructure, helping traders participate in global markets.
