Business Operations Analyst II

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in FL, USA
Remote
Senior level
Insurance
The Role
The Business Operations Analyst II provides technical support for business applications, analyzes performance, conducts user training, and drives process improvements and automation initiatives.
Summary Generated by Built In

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. 

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Provides technical support to users for business applications, addressing issues and optimizing system performance. Reviews application-related problems, conducts performance analysis, and delivers user training to enhance efficiency and usage. Maintain system-driven, data-populated forms (e.g., deeds, policy jackets, schedules, affidavits, settlement documents) to ensure accuracy, compliance, and proper workflow execution.
 

Job Responsibilities

  • Lead troubleshooting for complex business application issues, often coordinating with vendors and IT development teams.

  • Develop and deliver training for support specialists to build team capability and ensure consistent support practices.

  • Analyze system performance, identify trends, and recommend enhancements to optimize business processes.

  • Act as a subject matter expert (SME) for specific applications, guiding best practices and offering strategic insights.

  • Drive process automation and system improvement initiatives to enhance user experience and operational efficiency.

  • Participate in on-site customer visits to foster relationships and gather direct feedback for continuous improvement.

  • Applies advanced knowledge and independent judgment to address complex, non-routine problems.

  • Considers internal and external factors that may impact work outcomes and contributes to achievement of operational, project, or service objectives.

  • Individual contributor performing work independently; seeks guidance as appropriate for highly complex matters.

  • Performs all other duties as assigned by management

Education

  • High school diploma required; Bachelor’s preferred

Experience

  • Typically requires 5+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

Skills Required

  • High school diploma required
  • Bachelor's preferred
  • 5+ years of related work experience

Stewart Title Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stewart Title and has not been reviewed or approved by Stewart Title.

  • Retirement Support A 401(k) with company match and an employee stock purchase plan are consistently emphasized, with company materials reaffirming these programs. Feedback suggests retirement features are a reliable anchor within the total rewards package.
  • Leave & Time Off Breadth Paid time off, holidays, volunteer time off, and paid parental leave are part of the standard package and have seen recent enhancements. Feedback suggests these leave options contribute meaningfully to overall benefits value.
  • Strong & Reliable Incentives Bonus plans and commissions are meaningful parts of total pay in certain roles, particularly in sales or bonus‑eligible positions. Feedback suggests variable pay can materially enhance overall earnings where applicable.

Stewart Title Insights

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The Company
HQ: Houston, TX
5,803 Employees
Year Founded: 1893

What We Do

Stewart is on a journey to become the premier title services company. We offer personalized service, industry expertise and customized solutions for virtually any type of real estate transaction and are a leading global real estate services provider. At our core, we help make property ownership around the world possible. In doing that, we take every step to foster meaningful relationships through our ingenuity and efforts and are dedicated to going above and beyond to provide the best experience for employees and customers alike. To do so, we know we must sustainably serve our employees, shareholders, customers and our communities at large. That’s why we are committed to creating an inclusive workplace that fosters a deep sense of pride, passion, respect and belonging, while lessening our impact on the environment and providing transparency around the way we do business. Stewart. Redefined and moving ahead. Learn more at stewart.com, subscribe to blog.stewart.com or follow us on Twitter @stewarttitleco.

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