Business Office Manager

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Livonia, MI, USA
In-Office
Healthtech
The Role
Employment Type:Full timeShift:Day Shift

Description:The Business Office Manager at Marycrest supports smooth and efficient operations within our Assisted Living and Independent Living community. Working closely with the Administrator/Executive Director, this role oversees all business office activities—such as billing, reimbursement, financial reporting, and payment collections—to ensure accuracy, compliance, and strong financial performance.This position plays an important part in creating a positive experience for residents and families by providing clear communication, dependable support, and well‑organized administrative processes. The Business Office Manager helps keep the community running smoothly so residents can focus on enjoying a safe, comfortable, and engaging place to live.
Minimum Qualifications
  • High School Diploma or equivalent required; Associate degree preferred.
  • Knowledge of insurance and billing procedures; Medicare/Medicaid experience preferred.
  • Experience in long‑term care or working with older adults preferred.
  • Prior supervisory experience helpful.
  • Strong customer service skills and professional behavior.
  • Ability to adapt to change and work in a fast‑paced environment.
  • Strong teamwork and interpersonal skills.
  • Self‑motivated with a high level of energy and initiative.
  • Excellent written and verbal communication skills.
  • Proficient with Microsoft Office (Word, Excel, PowerPoint) and basic email/calendar systems; accurate typing skills.
  • Strong accountability, decision‑making ability, and organizational skills.
  • Ability to plan, organize, and carry out administrative procedures effectively.
Why Trinity Health
  • Medical, dental and vision insurance - Day 1
  • Short and long-term disability
  • 403b with matching contribution
  • Generous paid time
  • Mileage reimbursement
  • Comprehensive orientation
  • Tuition reimbursement
  • DailyPay

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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The Company
HQ: Livonia, MI
6,824 Employees

What We Do

Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 131 continuing care locations, the second largest PACE program in the country, 125 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $20.2 billion with $1.2 billion returned to its communities in the form of charity care and other community benefit programs.

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