The Role
Manages the senior living community’s business office, providing HR, payroll, accounts payable, employee onboarding, recruitment, front-desk supervision, expense review, and compliance support. Reviews timecards, payroll variances, invoices, credit card records, employee status changes, and benefit-related updates while advising department directors on accounting procedures and deadlines.
Summary Generated by Built In
When you work at The Clarendale of Mokena you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!
The Clarendale of Mokena is searching for a Business Office Manager. In this role you will provide Human Resources and Financial support to the community and Executive Director. This person is a key member of the community’s management team adhering to policies and procedures and upholding the community’s mission, philosophy, values and the company’s vision, principles and Hospitality Promises.
Salary $70k per year
Benefits
- 401(k) with company match
- Medical, dental & vision insurance
- Paid time off
Here are a few of the daily responsibilities of a Business Office Manager:
HR Functions, Accounts Payable, Payroll:
- Supervise the Front Desk (two or more full-time/equivalent receptionists and /or concierges). Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and hiring; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees.
- Recruiting, orientation, onboarding processes.
- Serves as resource for community department directors on the chart of accounts, invoice coding, approval process and deadlines following the standard procedure.
- Oversees the function of routing accounts payable invoices for approval (from the time the invoice arrives in the mail).
- Reconciles the credit card log to invoice. Verifies that all credit card receipts are accounted and submits documents to Community Accounting department for replenishment of the balance as needed
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and hiring; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees.
- Run payroll variance, overtime, and birthday and anniversary reports. Analyze and submit for supervisory review once variances are approved by department managers. Ensure payroll accuracy and compliance with policies and procedures.
- Review all time cards for accuracy before submitting payroll. Ensure all time edit data entries are accompanied by the completed time edit sheets. (Signed/dated by both the employee and supervisor)
- Report all new hires, status changes (leaves of absence, classification and wage changes) and changes that affect participation in benefit programs for community staff.
- Reviews employee expense reports for accuracy and completeness.
- Perform all other related duties as assigned in an effective, timely and professional manner.
Qualifications we need you to have:
- Minimum 2 years HR experience.
- Minimum two years’ experience in accounts receivable and payroll.
- Experience with orientation, onboarding, recruitment, and employee relations.
- Associate degree in accounting, business, and human resources required.
- Bachelor’s degree in accounting, business or human resources preferred.
- Minimum of one year supervising staff preferred.
- Ability to work in a fast-paced environment with multiple projects and deadlines in progress regularly.
- Time management and attention to detail are key elements.
- Proactive approach to daily operations.
- Positive attitude and willingness to contribute to a strong hospitality culture.
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer
Skills Required
- Minimum 2 years of human resources experience
- Minimum 2 years of accounts receivable and payroll experience
- Experience with orientation, onboarding, recruitment, and employee relations
- Associate degree in accounting, business, or human resources
- Bachelor’s degree in accounting, business, or human resources
- Minimum 1 year supervising staff
- Ability to work in a fast-paced environment with multiple projects and deadlines
- Time management and attention to detail
- Proactive approach to daily operations
- Positive attitude and willingness to contribute to a hospitality culture
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The Company
What We Do
Eastcastle Place is a nonprofit Life Plan senior living community on Milwaukee’s East Side. It provides independent living alongside a full continuum of on-site services and care, including assisted living, memory care, skilled nursing, and rehabilitation. Its mission is to serve residents and families, support active and fulfilling lifestyles, and preserve residents’ dignity and independence. The organization also offers services, amenities, and programs for residents.
