Business Office Manager

Posted 11 Days Ago
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Napoleonville, LA, USA
In-Office
Mid level
Healthtech
The Role
Manage facility-level financial, HR, billing, and risk management processes for a skilled nursing facility. Ensure daily billing compliance, coordinate with insurers and central billing, manage accounts receivable and collections, facilitate claims processing, maintain insurance and administrative records, and communicate financial responsibilities to patients, families, and the facility team.
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Job Summary & Responsibilities

Business Office Manager

Chateau Napoleon Nursing and Rehabilitation is part of the Volare Health portfolio of long-term care skilled nursing and short-term rehabilitation centers located in multiple states. We welcome our residents, their families, and our staff with warm hearts. While you make a difference in the daily lives of our residents, we support you with competitive market wages and help guide you along your career path.

 

If you work well with several projects, know how to manage your time, and love the elderly, then we would love to have you on the team!

We offer great challenges and opportunities for personal fulfillment!

 

Responsibilities:

  • Works collaboratively with the facility management team to ensure the financial, human resources, accounting, and risk management processes at the facility level office are consistent with company policy and procedures as well as with good business practice.
  • Ensures that facility meets guidelines for billing practices daily.
  • Provides financial, human resource, administrative, and facility management support and coordination for a skilled nursing facility.
  • Coordinates with Insurance Partners to ensure patient coverage remains during stay.
  • Works with Facility Management Team to coordinate patient care needed by primary payer.
  • Works with Patient and Family to ensure that Patient understands financial responsibilities.
  • Records all charges and collections for accounts receivable aging and reports concern accounts to Administrator and Regional BOM
  • Analyzes the accounts receivable aging monthly and reports delinquent accounts to the Administrator.
  • Processing and Facilitating all Items for billing to release claims.
  • Provide timely communication to the Central Billing Office to continue collection pursuit on outstanding claims.
  • Performs duties to facilitate and manage records, insurance records, accounts payable activities.

Qualifications:

  • Medicaid/Nursing Home experience required.
  • High school diploma.
  • Insurance experience preferred.
  • Communicate effectively in English.
  • Moderate understanding of computer technology.
  • Able to relate positively and favorably to residents, Insurance partners, families and to work cooperatively with other employees.
  • Ability to pass drug screening, criminal background investigation, and reference inquiry.
  • Related administrative experience at a level necessary to accomplish the job.

Benefits and Perks:

  • Career advancement opportunities
  • Health, Dental and Vision insurance options are available for you and your family.
  • Company paid life insurance.
  • Flexible Spending Account (FSA)
  • Health savings account (HSA)
  • Paid time off (PTO)

Skills Required

  • Medicaid/Nursing Home experience
  • High school diploma
  • Insurance experience
  • Communicate effectively in English
  • Moderate understanding of computer technology
  • Able to relate positively and work cooperatively with residents, insurance partners, families, and employees
  • Ability to pass drug screening, criminal background investigation, and reference inquiry
  • Related administrative experience at a level necessary to accomplish the job
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The Company

What We Do

Volare Health, LLC is a professional skilled nursing company dedicated to providing high-quality, personalized care to its residents while fostering a compassionate company culture that feels like family. They operate multiple nursing and rehabilitation facilities across Hawaii, Louisiana, and Oregon, striving to meet all medical needs and nurture emotional well-being through an integrated approach focused on the whole person.

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