Description
THE COMPANY
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.
At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
WHAT WE OFFER
- Health, Dental, Vision, and Life Insurance.
- 401K with company match.
- Paid Vacation, Holidays, and Sick Leave.
- Employee Assistance Program,
- Generous Employee Referral Program and more.
POSITION SUMMARY
The Business Office Director manages the community's business office, coordinating and overseeing all aspects of the community’s human resources, payroll, billing, and operational processes. You will be the primary contact for all residents, families, and staff regarding resident billing and human resources questions.
KEY RESPONSIBILITIES
- Produce and manage accounts receivable and assist in month-end closing procedures.
- Manage all residents' contracts, execution, and renewals.
- Responsible for all new resident orientation and move-in coordination.
- Manage all resident and employee files, assuming full responsibility for all regulatory guidelines, forms, and documentation for residents and employees.
- Responsible for new hire orientation for all staff.
- Act as human resources contact for the community.
- Produce and manage payroll for the community.
- Work with the Executive Director to ensure the community is within budget.
- Direct oversight over the front desk staff, including recruiting, training, supervision, and staff development.
Requirements
CANDIDATE QUALIFICATIONS
Education:
- A High School diploma is required. An associate degree or higher is preferred.
Experience, Competencies, and Skills:
- At least 3-5 years of experience in business office management, finance, human resources, or accounting is required.
- Knowledge of various computer systems and CRM software and proficiency in Microsoft Office Suite.
- Working knowledge of federal and state employment laws.
- Working knowledge of general accounting, billing, collections, and expense management.
- Outstanding written and verbal communication skills and a passion for serving seniors.
- A high degree of accuracy in all assignments, ability to manage time effectively, and ability to work independently.
- Employing professional ethics and high integrity.
- Capacity to work evenings and/or weekends when needed (participate in the manager-on-duty rotation).
- Previous experience working in independent living (IL), assisted living (AL), memory care (MC), or senior living is preferred.
Skills Required
- High school diploma
- Associate degree or higher
- At least 3-5 years of experience in business office management, finance, human resources, or accounting
- Knowledge of computer systems and CRM software
- Proficiency in Microsoft Office Suite
- Working knowledge of federal and state employment laws
- Working knowledge of general accounting, billing, collections, and expense management
- Strong written and verbal communication skills
- Ability to work independently, manage time effectively, and maintain accuracy
- Professional ethics and high integrity
- Availability to work evenings or weekends and participate in manager-on-duty rotation
- Experience in independent living, assisted living, memory care, or senior living
What We Do
Cogir Management USA operates and manages senior living communities across the United States. Its offerings include independent living, assisted living, and memory care, with personalized assistance for residents and engaging programs that encourage active, connected lives. For partners, the company can support the creation and management of senior living communities, providing services that range from site planning and market assessment to marketing and community management.
