Business Manager – IT Organisation 100% (f/m/d)

Posted 7 Days Ago
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Madrid, Comunidad de Madrid, ESP
In-Office
Entry level
Fintech • Payments • Financial Services
The Role
Provides strategic and operational support to IT leadership through workforce and resource planning, budget and headcount tracking, data quality reviews, reporting, governance, internal communications, process documentation, and stakeholder coordination. The role prepares executive materials, supports organisational change, facilitates global IT events, and maintains documentation repositories. It requires strong analytical, financial, communication, organisational, and Microsoft Office skills, with particular emphasis on Excel data modelling and PowerPoint storytelling.
Summary Generated by Built In

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

We are seeking a proactive and organised Business Manager to provide strategic and operational support within our IT organisation. In this central coordinating role, you will partner closely with IT leadership to drive transparency, efficiency, and alignment across key initiatives. From supporting workforce and resource planning to enabling smooth organisational change and internal communication, you will act as a trusted enabler of IT’s day-to-day operations and long-term direction, without leading projects directly.
This is an ideal opportunity for someone with strong analytical abilities, excellent communication skills, and a keen eye for process and detail who thrives in a structured yet dynamic environment.

YOUR CHALLENGE

Operational & Strategic Support

  • Coordinate the collection, validation, and structuring of data from multiple sources to support IT planning, reporting, and decision-making

  • Maintain and regularly update central planning trackers including headcount, budget forecasts, and resource allocation models

  • Perform routine data quality reviews, identify inconsistencies, and coordinate corrective actions with relevant parties

  • Prepare summaries and analyses for leadership discussions, board updates, and steering committees

Organisational Effectiveness & Governance

  • Assist in developing briefing materials, position papers, and decision templates for senior IT leaders

  • Contribute to continuous improvement of internal workflows, governance practices, and operating models

  • Track progress against action plans arising from leadership decisions or organisational changes; ensure accountability and follow-through

  • Help standardise and document key IT processes and policies to strengthen operational clarity and compliance

Communication & Stakeholder Coordination

  • Support the creation and consolidation of high-quality presentations and reports for executive meetings, town halls, and governance forums

  • Assist in managing internal communication campaigns, ensuring consistent messaging, timely distribution, and alignment with broader IT goals

  • Facilitate coordination of global events such as workshops, strategy sessions, or innovation days (e.g., hackathons)

  • Manage and maintain central documentation repositories to ensure easy access to up-to-date reference materials

YOUR PROFILE
  • Bachelor’s degree in Business Administration, Information Systems, Economics, or a related field; equivalent practical experience considered

  • Proven experience in a similar role, ideally within a technology or IT services environment

  • Solid understanding of financial concepts and IT controlling principles with the ability to conduct financial analysis, develop budgets, and optimize IT investments together with our IT Controlling unit

  • Familiarity with IT service delivery models, organisational structures, or enterprise technology environments is an advantage

  • Solid proficiency in Microsoft Office Suite, particularly Excel (data modelling, formulas) and PowerPoint (executive-level slide design and storytelling)

  • Excellent written and verbal communication skills in English; ability to adapt style for different audiences, from technical teams to senior executives

  • High attention to detail, structured way of working, and ability to manage multiple concurrent priorities efficiently

  • Collaborative mindset with the confidence to engage constructively across all levels of the organisation

  • Discreet, reliable, and capable of handling sensitive information appropriately

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.

Is this not quite what you are looking for? Set up a job alert by creating a candidate account here.

Skills Required

  • Bachelor’s degree in Business Administration, Information Systems, Economics, or a related field; equivalent practical experience may be considered.
  • Proven experience in a similar role, ideally within a technology or IT services environment.
  • Understanding of financial concepts and IT controlling principles, including financial analysis, budgeting, and IT investment optimisation.
  • Familiarity with IT service delivery models, organisational structures, or enterprise technology environments.
  • Proficiency in Microsoft Office Suite, particularly Excel for data modelling and formulas and PowerPoint for executive-level presentations.
  • Excellent written and verbal communication skills in English.
  • Ability to adapt communication style for technical teams and senior executives.
  • High attention to detail and a structured approach to managing multiple concurrent priorities.
  • Collaborative mindset and confidence engaging constructively across all organisational levels.
  • Discretion, reliability, and ability to handle sensitive information appropriately.
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The Company
HQ: Zürich
7,326 Employees
Year Founded: 1890

What We Do

The Julius Baer Group is present in over 60 locations worldwide, including Zurich (Head Office), Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, São Paulo, Shanghai, Singapore, Tel Aviv, and Tokyo. Social media terms of use: https://www.juliusbaer.com/en/legal/social-media/

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