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Job DescriptionKey Account Manager OncologyRole Purpose
The Key Account Manager Oncology is responsible for driving sustainable growth by orchestrating value-based engagement across the oncology ecosystem.
The role evolves from a traditional sales focus to a strategic account & ecosystem leadership role, combining scientific expertise, digital dexterity, data-driven decision making and
cross-functional collaboration to maximize patient impact and business performance within full compliance.
Key Accountabilities
- Strategic Account & Ecosystem Management
- Lead integrated account strategies across hospitals, pharmacies, regional decision-makers, scientific societies and digital opinion leaders.
- Develop and execute advanced Key Account Plans leveraging real-world data, omnichannel insights and ecosystem mapping.
- Partner closely with FLM, IFMA, Medical, Marketing and Market Access to ensure aligned and differentiated value delivery.
- Anticipate changes in the oncology environment (access dynamics, regional influence, patient pathways) and adapt strategies accordingly.
Scientific & Value-Based Engagement
- Act as a trusted scientific partner for HCPs within the approved indication, delivering high-quality, value-based conversations.
- Co-create meaningful scientific interactions in close alignment with Medical and MSL teams, ensuring message consistency and compliance.
- Translate complex oncology data into clear, impactful scientific storytelling tailored to different stakeholders.
- Leverage CRM, AI-powered analytics, dashboards and predictive tools to optimize targeting, engagement frequency and account prioritization.
- Use data and insights to identify opportunities, risks and growth levers within the territory.
- Transform insights into actionable recommendations aligned with Oncology strategy and cross-functional priorities.
- Actively contribute to the adoption of AI and digital solutions that improve productivity, decision quality and customer experience.
Innovation & Omnichannel Activation
- Design and execute hybrid and digital TOMEs, involving multiple stakeholders along the patient journey.
- Collaborate with DD&T and Marketing to develop omnichannel campaigns and innovative engagement models.
- Identify, scale and share successful pilots and best practices across the OBU, accelerating overall digital maturity.
One Takeda & Cross-Functional Leadership
- Act as a digital and innovation ambassador within the KAM community.
- Contribute to AI / Digital working groups, sharing insights and solutions that can be replicated across the organization.
- Influence without authority, fostering a strong One Takeda mindset across functions and roles.
Success Capabilities
- Strategic Thinking & Business Acumen – Ability to connect ecosystem insights with business priorities.
- Scientific Excellence in Oncology – Strong understanding of oncology disease areas and patient pathways.
- Digital Dexterity & AI Fluency – Confident use of digital platforms, CRM and AI-enabled tools.
- Data-Driven Decision Making – Turning data into insight and insight into impact.
- Stakeholder Engagement – Building trustful, value-based relationships across complex environments.
- Agility & Adaptability – Thriving in fast-changing, ambiguous oncology contexts.
- Cross-Functional Collaboration – Leading through influence in a matrix organization.
- Customer & Patient Centricity – Always prioritizing patient benefit and ethical conduct.
Education & Experience
- Bachelor’s degree or equivalent.
- Proven experience in hospital / specialty care, preferably Oncology or related complex therapeutic areas.
- Experience working with multidisciplinary stakeholders (HCPs, Pharmacy, Market Access, Medical).
- Demonstrated exposure to digital, omnichannel or data-driven engagement models.
Digital & Data Capabilities (Mandatory)
- Advanced use of CRM systems and digital engagement platforms.
- Ability to work with AI-enabled dashboards, analytics and insight tools.
- Strong understanding of data sources, interpretation and application in account strategy.
KPIs & Measures of Success
- Quality and impact of account plans and ecosystem engagement.
- Adoption and effective use of digital and AI tools.
- Customer engagement quality and satisfaction metrics.
- Data-driven insights translated into business impact.
- Contribution to cross-functional initiatives and One Takeda knowledge sharing.
Compliance & Takeda Values
- Acts in full compliance with legal, ethical and company standards.
- Demonstrates Takeda Leadership Behaviors: Think Strategically, Inspire Others, Deliver Priorities, Elevate Capabilities.
- Ensures PTRB principles guide all decisions and interactions.
Base Salary Range:
€50,800.00 - €69,850.00The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
For information about our benefits, please click here.
Worker TypeEmployeeWorker Sub-TypeRegularTime TypeFull timeSkills Required
- Bachelor's degree or equivalent
- Proven experience in hospital or specialty care, preferably oncology or related complex therapeutic areas
- Experience working with multidisciplinary stakeholders, including healthcare professionals, pharmacy, market access, and medical teams
- Exposure to digital, omnichannel, or data-driven engagement models
- Advanced use of CRM systems and digital engagement platforms
- Ability to work with AI-enabled dashboards, analytics, and insight tools
- Strong understanding of data sources, interpretation, and application in account strategy
- Strong understanding of oncology disease areas and patient pathways
- Strategic thinking and business acumen
- Stakeholder engagement and cross-functional collaboration skills
- Ability to work in compliance with legal, ethical, and company standards
Takeda Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Takeda and has not been reviewed or approved by Takeda.
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Retirement Support — Employer-funded retirement is described as notably strong, combining a dollar-for-dollar 401(k) match with an additional company contribution that scales with age and service. Access to an employee stock purchase plan further supports long-term wealth building.
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Parental & Family Support — Paid bonding leave for all parents, substantial adoption/surrogacy reimbursement, and robust caregiver resources (backup care and Maven family-forming support) are emphasized as core strengths. These offerings create a comprehensive safety net for a range of family situations.
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Healthcare Strength — Multiple medical plan options (nationwide PPO/HSA and regional HMOs), employer HSA funding, and integrated mental-health and well-being programs signal depth in coverage. Preventive care is covered in-network, and plan choices by state expand access.
Takeda Insights
What We Do
For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world. We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts. Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives. Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.
Why Work With Us
We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.
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