The Role
Administer Tableau Cloud reporting environments across development, testing, and production. Manage users, permissions, security, refreshes, subscriptions, deployments, monitoring, and incident resolution. Support Azure SQL Database, Azure Data Factory pipelines, Salesforce data, and MuleSoft integrations affecting reporting platforms. Troubleshoot performance, connectivity, data quality, and integration issues; perform validation and optimization. Collaborate on architecture, deployments, documentation, SDLC activities, training, and team guidance.
Summary Generated by Built In
Role: Business Intelligence / Tableau Administrator
Location: Hartford, CT
Work Mode: Hybrid
Employment Type: Contract
Interview Mode: First Video then In Person
- The agency needs the service of a mid to Senior level BI/Tableau Admin.
- The candidate will be responsible for platform administration, incident management, troubleshooting, user support, monitoring, and ensuring the reliability of business-critical reporting and analytics services.
- Specifically, the candidate will be responsible for Administer Tableau Cloud sites, projects, users, groups, permissions, and security in Dev Test and Production environments and Support and troubleshoot Azure SQL Database and MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.
Specific Services Required:
In the role of the BI / Tableau Admin, the following services are required:
- Administer Tableau Cloud sites, projects, users, groups, permissions, and security.
- Monitor platform health, extract refreshes, subscriptions, and scheduled jobs.
- Troubleshoot Tableau performance, connectivity, and reporting issues.
- Support report developers, analysts, and business users.
- Deploy and Promote Reports to different Environments
- Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
- Investigate reporting data issues and perform data validation activities.
- Monitor database connectivity, query performance, and data refresh processes.
- Assist with SQL/SOQL troubleshooting and performance optimization.
- Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database.
- Troubleshoot data load failures and data quality issues.
- Assist in identifying root causes of integration and reporting issues.
- Collaborate with development and integration teams during incident resolution and deployments.
- Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.
REQUIRED SKILLS AND EXPERIENCE
For this position, the candidate shares experience and judgment with team to plan and accomplish goals, mentors less experienced staff, a wide degree of creativity and latitude is expected. In addition, the agency requires:
An experienced professional with 5 or more years of prior experience demonstrating the following knowledge and skills:
- Experience with Tableau Cloud administration and support
- Experience with Salesforce objects, fields, relationships, and the impact of different design decisions. Ability to apply best practices.
- Experience with dashboards and supporting enterprise reporting and analytics platforms.
- Strong SQL skills and experience working with Azure SQL Database or similar relational databases.
- Experience with user management including new user setup, user deactivation, roles, profiles, permission sets, sharing rules and other routine tasks.
- Critical thinking and problem solving around issues such as user access, declarative logic, business requests, Environment management, and backup solutions.
- Comfortable engaging and escalating issues to Salesforce
- Must be very organized, pro-active and self-directed.
- Must be self-starter and driven. Must Drive the work from requirements to implementation.
- Must have very strong abstract thinking and problem-solving skills.
- Must have very good verbal and written communication skills.
- Work on all phases of SDLC and create/maintain required technical documentation.
- Work with the Salesforce Architect to establish best practices.
- Work with management to supply input for key design and architecture decisions, as well as work estimation and resource planning.
- Provide guidance and training to team members.
Additional Preferred Qualifications:
- Experience with Azure Data Factory (ADF).
- Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations.
- Experience working with Salesforce data and reporting environments.
- Microsoft Azure experience.
Skills Required
- At least 5 years of relevant professional experience
- Tableau Cloud administration and support experience
- Experience with Salesforce objects, fields, relationships, and design best practices
- Experience supporting enterprise dashboards, reporting, and analytics platforms
- Strong SQL skills and experience with Azure SQL Database or similar relational databases
- Experience with Salesforce user management, roles, profiles, permission sets, sharing rules, and routine administration
- Critical thinking and problem-solving skills for access, declarative logic, environment management, and backup issues
- Ability to engage with and escalate issues to Salesforce
- Organization, initiative, self-direction, and ability to drive work from requirements through implementation
- Strong abstract thinking and problem-solving skills
- Strong verbal and written communication skills
- Experience across all phases of the SDLC and maintaining technical documentation
- Ability to collaborate with Salesforce Architects on best practices
- Ability to provide input on design, architecture, estimation, and resource planning
- Ability to provide guidance and training to team members
- Azure Data Factory experience
- MuleSoft Runtime Fabric or MuleSoft integration experience
- Experience with Salesforce data and reporting environments
- Microsoft Azure experience
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The Company
What We Do
Info Origin is an AI-first technology company. We design and deploy intelligent systems that help enterprises operate with clarity, speed, and scale. From advanced analytics to autonomous workflows, our work is grounded in real-world impact. Our approach brings together data, engineering, and AI to modernize applications, unlock insight, and orchestrate complex operations with precision. Our products and platforms extend this capability: AgentFarm — multi-agent, enterprise-grade, policy-governed AI workforce that enables structured execution, resilient workflows, and full auditability, with parallel reasoning, tool orchestration, and real-time observability. Contract Insights — AI-driven clause extraction, NL search multi-document comparison engine for legal and commercial workflows. CDMS — intelligent document creation, collaboration, and compliance, powered by AI-based automation. Info QA — codeless test automation with end-to-end traceability. We partner with organizations to translate AI ambition into measurable outcomes - securely, responsibly, and at scale.
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