Business Intelligence Manager

Posted 12 Days Ago
Be an Early Applicant
3 Locations
In-Office
Expert/Leader
Other • Security
The Role
Leads EMEA business intelligence and commercial analytics, delivering executive dashboards, KPI frameworks, forecasting insights, sales intelligence models, data governance, automation, and AI-enabled reporting. Partners with Sales, Finance, Marketing, IT, and regional leaders to improve performance, data quality, decision-making, and dashboard adoption across multiple countries.
Summary Generated by Built In

What You Will Do

As Business Intelligence Manager within Commercial Operations & Enablement, EMEA, you will build and lead a scalable business intelligence capability that transforms commercial data into actionable insights. Reporting to the Head of Data Analytics & Digital Tools, you will partner with Sales, Service, Marketing, Finance, Digital, IT and regional leadership teams to improve commercial performance, forecasting accuracy, sales productivity and decision-making. This is a high-impact, matrix leadership role supporting EMEA growth through analytics, reporting governance, data quality, automation and AI-enabled insights. Travel may be required across the EMEA region.

What We Offer
  • Competitive salary plus bonus plan

  • 25 days holiday plus bank holidays

  • Private Healthcare

  • Pension

  • Life insurance

  • Employee Assistance Program

  • Employee referral scheme

  • Employee discounts

  • Cycle to Work scheme

  • Discounts on Johnson Controls products

  • Training and career development opportunities

  • Supportive, collaborative and safety-driven culture

How You Will Do It
  • Lead the design, development and governance of EMEA commercial reporting, analytics and executive dashboards.

  • Deliver actionable insights on pipeline health, forecast accuracy, sales productivity, conversion rates and commercial performance.

  • Establish standard KPI definitions, scorecards and performance measurement frameworks across regions.

  • Support monthly, quarterly and annual business reviews with reporting, variance analysis and forward-looking recommendations.

  • Analyse growth opportunities, performance gaps, risks and market trends to support strategic decisions.

  • Develop sales intelligence models for pipeline management, opportunity prioritisation, territory planning and strategic accounts.

  • Drive Salesforce data quality, reporting consistency and commercial data governance standards.

  • Partner with Finance, Digital and IT teams to improve data models, reporting solutions and system integration.

  • Identify and implement automation opportunities using Power BI, Power Query, Salesforce Analytics and approved AI tools.

  • Create executive-ready reporting, presentations, training materials and dashboard adoption programmes.

  • Influence senior stakeholders across multiple countries and functions to drive insight-led action and measurable outcomes.

What We Are Looking ForRequired
  • Bachelor's degree in Business, Finance, Economics, Engineering, Data Science, Information Systems or related discipline.

  • Significant experience in Business Intelligence, Commercial Analytics, Sales Operations, Revenue Operations or Finance Analytics.

  • Advanced Power BI, Power Query and data visualisation expertise.

  • Experience working with Salesforce or a similar CRM platform.

  • Strong analytical and problem-solving skills with excellent commercial acumen.

  • Ability to communicate complex data clearly to executive and non-technical audiences.

  • Proven stakeholder management experience within a matrix organisation.

  • Fluent English.

Beneficial
  • Master's degree or MBA.

  • Experience in Commercial Excellence, Sales Enablement or Sales Transformation.

  • Background in building technologies, industrial, services, controls or solution-based B2B environments.

  • Knowledge of SQL, predictive analytics, statistical modelling, customer segmentation or opportunity scoring.

  • Experience with data governance, Lean or continuous improvement methodologies.

  • Additional European or EMEA language skills.

  • Experience driving dashboard adoption and analytics transformation across multiple countries or business units.

Skills Required

  • Bachelor's degree in Business, Finance, Economics, Engineering, Data Science, Information Systems, or a related discipline
  • Significant experience in Business Intelligence, Commercial Analytics, Sales Operations, Revenue Operations, or Finance Analytics
  • Advanced Power BI, Power Query, and data visualization expertise
  • Experience working with Salesforce or a similar CRM platform
  • Strong analytical and problem-solving skills with excellent commercial acumen
  • Ability to communicate complex data clearly to executive and non-technical audiences
  • Proven stakeholder management experience within a matrix organization
  • Fluent English
  • Master's degree or MBA
  • Experience in Commercial Excellence, Sales Enablement, or Sales Transformation
  • Background in building technologies, industrial, services, controls, or solution-based B2B environments
  • Knowledge of SQL, predictive analytics, statistical modeling, customer segmentation, or opportunity scoring
  • Experience with data governance, Lean, or continuous improvement methodologies
  • Additional European or EMEA language skills
  • Experience driving dashboard adoption and analytics transformation across multiple countries or business units

Johnson Controls Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.

  • Retirement Support Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
  • Leave & Time Off Breadth Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
  • Flexible Benefits Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.

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The Company
HQ: Chennai
100,000 Employees
Year Founded: 1885

What We Do

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.

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