Business Intelligence Lead, Revenue Operations

Sorry, this job was removed at 04:41 p.m. (CST) on Friday, Sep 13, 2024
Easy Apply
Hiring Remotely in USA
Remote
112K-140K Annually
3-5 Years Experience
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Headway is building a new mental healthcare system that everyone can access.
The Role

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. 

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 34,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About The Role:

As a leader within Headway’s Revenue Operations org, reporting to the Senior Manager of Revenue Operations, you’ll have the unique opportunity to build, shape, and lead an operational function directly responsible for unlocking Headway’s growth to drive provider activation, retention, and share of wallet. 

As Headway scales to deliver high quality behavioral healthcare for millions of people across the country, the complexity of the operational landscape within which we operate has also increased exponentially. To this end, in our journey to build next generation healthcare growth infrastructure, we’re seeking an operational leader to grow and shape a truly mission-critical function responsible for scaling Headway’s growth engine.

This is a one-of-a-kind opportunity that will place you in the driver’s seat to impact business-defining outcomes, and redefine the gold standard for growth operations, while contributing to a world-class team within one of America’s fastest growing startups.

You will: 

  • Utilize BI tools and techniques to conduct in-depth data analyses, identifying trends, patterns, and correlations, to generate actionable insights that drive business decisions across the entire Growth org.
  • Build and maintain advanced data models that support more complex analytics (i.e., predictive modeling, statistical analysis) to uncover deeper insights from data.
  • Own and manage all tracking / reporting in collaboration with x-functional partners on Data Team (i.e., Senior Data Analysts) to ensure accurate updates and timely troubleshooting.
  • Proactively leveraging data-driven insights and knowledge of emerging trends / technologies in BI to identify areas for data optimization and innovation within the Growth organization (e.g., innovative approaches to data analysis / visualizations, and implementing BI solutions that enhance decision-making)
  • Collaborate closely with key stakeholders across BUs to understand their strategic objectives and challenges, proactively providing analytical support / recommendations to achieving goals.

You’d be a great fit if...

  • You have 3+ YOE (including experience in Analytics or Data Science roles). Prior experience in high growth startups and/or Growth functions is nice to have.
  • You have 3+ years of technical analysis experience to include writing SQL queries (e.g., accurate use of aggregate functions (i.e., COUNT and MAX), CTEs (common table expressions), joining tables, and window functions).
  • You have 3+ years of experience operating visualization tools (Looker, Tableau, Power BI, etc.) and Salesforce
  • You have experience working with sales teams, sales managers, driving reporting and deriving insights to influence outcomes
  • You naturally break down complex, unfamiliar problems into well-defined, easy to understand areas of work
  • You have a passion for and experience leading projects and working x-functionally with people in an operational/analytical capacity
  • You have a strong orientation towards outcomes and a history of being scrappy where it counts.
  • You are skilled at navigating complex relationships with senior x-functional stakeholders to drive business outcomes; you naturally build win-win relationships that drive mutual success in the long term

Compensation and Benefits:

  • Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
    • Group A: $140,000
    • Group B: $126,000
    • Group C: $112,000
    • Examples of cities located in each Compensation Grouping:
      • Group A = NYC, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
      • Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
      • Group C = All remaining cities 
  • Benefits offered include:
    • Equity Compensation
    • Medical, Dental, and Vision coverage
    • HSA / FSA
    • 401K
    • Work-from-Home Stipend
    • Therapy Reimbursement
    • 16-week parental leave for eligible employees
    • Carrot Fertility annual reimbursement and membership
    • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
    • Flexible PTO
    • Employee Assistance Program (EAP)
    • Training and professional development

#LI-DO1

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact [email protected]

Headway employees work remotely across the US, with the option to work from offices in New York City and San Francisco. Headway participates in E-Verify. To learn more, click here.

What the Team is Saying

Niki
Molly
April
Alicia
The Company
HQ: New York, NY
624 Employees
Remote Workplace
Year Founded: 2019

What We Do

Headway is building a new mental healthcare system that everyone can access. We make it easy for people to find quality in-network mental health care by removing historic barriers faced by mental health providers, payers, and patients.

1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive for prospective patients. This is where we got our start – Headway has built the first software-enabled network of therapists who accept health insurance, making it easy for therapists to grow their practices, and possible for patients to find quality care they can afford.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 34,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway employees work remotely across the US, with the option to work from our NYC HQ.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Why Work With Us

The demand for mental health care has never been higher, underscoring the need for solutions like Headway that increase accessibility to clinical care. Headway is building a new mental health care system that everyone can access by making it easier for therapists to accept insurance and build their best practice.

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Headway Offices

Remote Workspace

Employees work remotely.

We are a remote first company with the option to work out of our New York City headquarters or our San Francisco office.

Typical time on-site: None
HQNew York, NY
San Francisco, CA
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