Business Intelligence Analyst

Hastings Insurance is seeking a Business Intelligence (BI) Analyst to join our growing analytics team. In this role, you'll work closely with business leaders, actuaries, data scientists, and data engineers to develop reporting and visualization solutions that help drive informed decision-making across the organization.

You'll combine technical expertise with business understanding to create dashboards, reports, and analytical solutions that turn complex data into meaningful insights. From identifying reporting needs to delivering polished BI solutions, you'll play a key role in helping leaders understand performance, identify opportunities, and make data-driven decisions.

This position offers the opportunity to work on a variety of business challenges while contributing to the continued growth and maturity of Hastings' enterprise analytics capabilities.

This is a full-time position working Monday through Friday, 8:00 a.m. to 4:30 p.m. We strongly prefer candidates who can work a hybrid schedule from our Hastings, Michigan headquarters to support collaboration and partnership across the organization. Consideration may be given to a fully remote work arrangement for highly qualified candidates, however they must reside in Michigan, Ohio, Indiana, Illinois, or Wisconsin.

• Design, develop, and maintain reports, dashboards, and data visualizations using certified enterprise datasets.
• Partner with business leaders and stakeholders to identify reporting needs and translate business requirements into analytical solutions.
• Utilize SQL and BI tools to extract, analyze, and present data that supports operational and strategic decision-making.
• Develop and maintain reporting solutions that align with established business definitions, enterprise metrics, and data governance standards.
• Collaborate with Data Scientists, Actuaries, Data Engineers, and other analytics professionals to ensure reporting solutions meet business needs.
• Identify opportunities to improve reporting processes, enhance dashboard usability, and increase access to actionable insights.
• Support enterprise analytics initiatives by contributing to reporting standards, documentation, and best practices.
• Analyze data trends and performance metrics to help stakeholders better understand business results.
• Participate in continuous learning and professional development activities.

• Bachelor's degree in Information Systems, Computer Science, Business, Statistics, Data Analytics, Mathematics, or a related field.
• Two to five years of professional experience in business intelligence, reporting, analytics, or a related field.
• Strong proficiency with SQL and BI platforms such as Power BI, Tableau, Qlik, or similar visualization tools.
• Experience developing dashboards, reports, and analytical solutions for business users.
• Knowledge of data modeling, reporting concepts, and data visualization best practices.
• Ability to identify, diagnose, and resolve moderately complex reporting and data challenges.
• Strong analytical, critical thinking, and problem-solving skills.
• Effective verbal, written, and presentation communication skills with the ability to explain technical concepts to non-technical audiences.
• Strong organizational skills and the ability to manage multiple priorities effectively.
• Experience within insurance or financial services is preferred but not required.
• Proficiency with Microsoft Office applications.

At Hastings Insurance, we are a trusted partner to our agents, policyholders, and the communities we serve. For more than 135 years, we have helped individuals, families, and businesses protect what matters most and rebuild after loss. We are proud to be rated A (Excellent) by A.M. Best Company, reflecting our financial strength and long-term stability.

While our history is strong, our focus is forward. We invest in technology, strengthen partnerships with independent agents, and continuously refine our products to meet the evolving needs of today’s customers. Our strategy centers on responsible growth, expanding our reach while remaining agile, disciplined, and service-driven.

Our people make that possible. Hastings employees thrive in a down-to-earth, collaborative environment that values initiative, accountability, and steady progress. We offer a competitive benefits package that includes a 401(k) with company matching contributions, generous vacation and sick leave, fully paid tuition and professional development reimbursement, and incentive compensation bonus opportunities. At Hastings, your work matters and your growth is supported.

We believe diverse perspectives strengthen our organization and drive better outcomes. We are committed to building an inclusive workplace where every employee feels respected, supported, and empowered to contribute.

We are proud to be an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, appearance, disability, veteran status, family status, marital status, or any other legally protected characteristic.

We are also committed to providing an accessible and welcoming experience for all candidates. If you require accommodation during the application or interview process, please contact our Talent Acquisition team at 800-442-8277.